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ADAPTABILITY

ADJUST TO CHANGES, AND SEEK INFORMATION

1

THREE ELEMENTS OF ADAPTABILITY

COGNITIVE FLEXIBILITY, EMOTIONAL FLEXIBILITY, DISPOSTIONAL FLEXIBILITY

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EMOTIONAL

DEALING W/EMOTIONS YOURS AND OTHERS

3

DISPOSITIONAL

OPTIMISTIC AND REALISTIC

4

ROLES IN THE CHANGE PROCESS

SPONSOR, AGENT, TARGETS

5

SPONSER

INITIATE CHANGE

7

TARGETS

UNDERGO THE CHANGE

8

JANSENS MODEL OF CHANGE

COMFORT: DENILE:
ROUTINE -> RESISTANCE (PT DOWN)

RENEWAL: CONFUSION:
ACCEPTANCE <- KNOWN TO UNKNW

9

FOUR LEVELS OF CHANGE

KNOWLEDGE
ATTITUDE
INDIVIDUAL
GROUP

10

DIRECTIVE

NO TIME , NO GROUP DECISION


COMES FROM POSITION POWER

11

PARTICIPATIVE

HAVE TIME, DISCUSSION EVERYONE POINT IS TAKEN


COMES FROM PERSONAL POWER

12

3 PHASES OF CHANGE PROCESS

UNFREEZING, CHANGING, REFREEZING

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UNFREEZING

RECOGNIZE THE NEED FOR CHANGE

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CHANGING

MOVEMENT FROM OLD STATE TO NEW STATE

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REFREEZING

LOCKED IN

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5 REACTIONS TO CHANGE

INNOVATORS
EARLY ADOPTERS
EARLY MAJORITY
LATE MAJORITY
LAGGARDS

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INNOVATORS

IMMEDIATELY EMBRACE

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EARLY ADOPTERS

SPREADING ACCEPTANCE

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EARLY MAJORITY

REPRESENT MAINSTREAM

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LATE MAJORITY

LOOK FOR GUARANTES

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LAGGARDS

INFLUENCE NO ONE

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EMBEDED

5%

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UN-STOPPABLE

20%

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REFREEZING TECHNIQUES

BURN THE BRIDGES
EVIDENCE STREEM
INSTITUTIONALIZATION
NEW CHALLENGE
RATIONALIZATION SOCIALIZING

25

CHANGE MANAGMENT

COORDINATED AND STRUCTURED PERIOD OF TRANSITION FROM SITUATION A TO SITUATION B

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COGNITIVE FLEXABILITY

ABLE TO INCORPORATE DIFFERENT THINKING STRATEGIES AND MENTAL FRAME WORKS

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FOR EFFECTIVE LEVEL OF ADAPTABILITY

MUST EXHIBIT AT LEAST TWO FACTORS OF THE THREE CHARACTERISTICS (COGNITIVE, EMOTIONAL,DISPOSITIONAL)

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AGENT

IMPLEMENTS CHANGE

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DECISION ANAYLYSIS

DECISION STATEMENT
DETERMINE OBJECTIVE
LOCATE ALTERNATIVES
RISK ANAYLSIS

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TO HAVE ADAPTABILITY YOU NEED

TWO OUT OF THE THREE CHARACTERISTICS OF ADAPTABILITY