WORK PLACE VIOLENCE Flashcards Preview

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Flashcards in WORK PLACE VIOLENCE Deck (5)
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0
Q

AGGRAVATED ASSAULT

A

BY A WEAPON

1
Q

ASSUALT

A

VIOLENT VERBAL WORD OR ACT

2
Q

RECOVERING FROM WORK PLACE VIOLENCE

A

ONE -EMOTIONAL REACTION-SHOCK
TWO-IMPACT STAGE- RAGE , FEAR
THRE-RECONCILIATIONS- MAKE SENSE OF THE EVENT

3
Q

BULLYING

A

CONTINUOUS ABUSE OR MISUSE OF POWER, PHYSICAL OR PSYCHOLOGICAL,

4
Q

HOW TO STOP BULLYING

A
RECOGNIZE 
DOCUMENT
ESTABLISH ZERO TOLERANCE
DEFINE ACCEPTABLE BEHAVIOR
TAKE ALL COMPLAINTS SERIOUSLY
ADDRESS UNACCEPTABLE BEHAVIOR