Flashcards in Organizational behaviour - Chapter 6 Deck (24)
what are the four specific objectives that financial rewards can come in?
Membership and seniority
calculates bonuses from the work unit's cost savings and productivity improvement
organizational rewards that encourage employees to buy company stock, usually at a discounted price
Employee share ownership plans (ESOP)s
give employees the right to purchase company shares at a predetermined price up to a fixed expiration date
employees receive a percentage of the previous year's company profits
what are some strategies to improve reward effectiveness?
link rewards to performance
ensure rewards are relevant
use team rewards for interdependent jobs
ensure that rewards are valued
watch out for unintended consequences
the process of assigning tasks to a job, including the interdependency of those tasks with other jobs
occurs when the work required to serve a customer - or provide any other product or service - subdivided into serpate jobs assigned to different people
the time required to complete the task before starting over with another item or client
what are the benefits of job specialization?
1. increased work efficiency
2. employees can become proficient more quickly in specialized jobs
3. shorter work cycles give employees more freuqent practice with the task
4. specialization tends to increase work efficiency by allowing employees with specific aptitudes or skills to be matched more precisely to the jobs for which they are best suited
consists of a toolkit of activities. some of these interventions - employee selecion, training, goal setting and work incentives.
proposes that employees experience job satisfaction when they fulfil growth and esteem needs and they experience dissatisfaction when they have poor working conditions
identifies five core job dimensions that produce three psychological states
job characteristic model
what are the 5 core job characteristics
refers to the use of different skills and talents to complete a variety of work activities
the degree to which a job requires completion of a whole or identifiable piece of work
the degree to which the job affects the organization and/or larger society
the extent to which employees need to share materials, information, or expertise with others in order to perform their jobs
what are the three main strategies that increase the motivational potential of jobs
the practice of moving employees from one job to another for the purpose of imnporving the motivational and physiological conditions of the work
adds tasks to an existing job
employees are given more responsibility for scheduling, coordinating, and planning their own work
what are the four dimensions of empowerment?