Organizational behaviour - Chapter 6 Flashcards Preview

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Flashcards in Organizational behaviour - Chapter 6 Deck (24)
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1

what are the four specific objectives that financial rewards can come in?

Membership and seniority
job status
comptencies
performance

2

calculates bonuses from the work unit's cost savings and productivity improvement

gainsharing plan

3

organizational rewards that encourage employees to buy company stock, usually at a discounted price

Employee share ownership plans (ESOP)s

4

give employees the right to purchase company shares at a predetermined price up to a fixed expiration date

share options

5

employees receive a percentage of the previous year's company profits

profit-sharing plan

6

what are some strategies to improve reward effectiveness?

link rewards to performance
ensure rewards are relevant
use team rewards for interdependent jobs
ensure that rewards are valued
watch out for unintended consequences

7

the process of assigning tasks to a job, including the interdependency of those tasks with other jobs

job design

8

occurs when the work required to serve a customer - or provide any other product or service - subdivided into serpate jobs assigned to different people

job specialization

9

the time required to complete the task before starting over with another item or client

cycle time

10

what are the benefits of job specialization?

1. increased work efficiency
2. employees can become proficient more quickly in specialized jobs
3. shorter work cycles give employees more freuqent practice with the task
4. specialization tends to increase work efficiency by allowing employees with specific aptitudes or skills to be matched more precisely to the jobs for which they are best suited

11

consists of a toolkit of activities. some of these interventions - employee selecion, training, goal setting and work incentives.

Scientific management

12

proposes that employees experience job satisfaction when they fulfil growth and esteem needs and they experience dissatisfaction when they have poor working conditions

motivator-hygiene theory

13

identifies five core job dimensions that produce three psychological states

job characteristic model

14

what are the 5 core job characteristics

skill variety
task identity
task significance
autonomy
job feedback

15

refers to the use of different skills and talents to complete a variety of work activities

skill variety

16

the degree to which a job requires completion of a whole or identifiable piece of work

task identity

17

the degree to which the job affects the organization and/or larger society

task significance

18

the extent to which employees need to share materials, information, or expertise with others in order to perform their jobs

task interdependence

19

what are the three main strategies that increase the motivational potential of jobs

job rotation
job enlargement
job enrichment

20

the practice of moving employees from one job to another for the purpose of imnporving the motivational and physiological conditions of the work

job rotation

21

adds tasks to an existing job

job enlargement

22

employees are given more responsibility for scheduling, coordinating, and planning their own work

job enrichment

23

what are the four dimensions of empowerment?

self-determination
meaning
competence
impact

24

what are the five main activities that self-leadership consists of?

personal goal setting
constructive thought patterns
designing natural rewards
self-monitoring
self-reinforcement