9. Foundations of employee motivation Flashcards Preview

Organisational Behaviour [Trimester 3 UNE 2019] > 9. Foundations of employee motivation > Flashcards

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1

the forces within a person that affect his or her direction, intensity and persistence of voluntary behaviour

motivation

2

Motivated employees are willing to exert a particular level of effort (i____), for a certain amount of time (p_____), towards a particular goal (d_____). Motivation is one of the four essential drivers of individual behaviour and performance

Motivated employees are willing to exert a particular level of effort (INTENSITY), for a certain amount of time (PERSISTENCE), towards a particular goal (DIRECTION). Motivation is one of the four essential drivers of individual behaviour and performance

3

the employee’s emotional and cognitive motivation, self-efficacy to perform the job, perceived clarity of the organisation’s vision and his or her specific role in that vision, and belief that he or she has the resources to get the job done E____ E____

EMPLOYEE ENGAGEMENT

4

hardwired characteristics of the brain that correct deficiencies or maintain an internal equilibrium by producing emotions to energise individuals

DRIVES (primary needs)

5

These are innate and universal

drivves.

6

D___ (primary needs) > N___ (secondary) > Decisions and behaviour

DRIVES (primary needs) > NEEDS (secondary) > Decisions and behaviour

7

Everyone has the same d____, but people develop different i____ of needs in a particular situation.

Everyone has the same DRIVES, but people develop different INTENSITIES of needs in a particular situation.

8

Self-c___ and social n___ and past e____ also influence a person's motivated decisions and behaviour.

SELF-CONCEPT and social NORMS and past EXPERIENCES also influence a person's motivated decisions and behaviour.

9

Maslows heirachy of needs: top - s__ a____ 4. esteem 3. belongingness 2. safety bottom - p______

self actualisation esteem belongingness safety physiological

10

Positive organisational behaviour  suggests that focusing on the p_____ rather than n____ aspects of life will improve organisational success and individual _____. 

Positive organisational behaviour  suggests that focusing on the POSITIVE rather than NEGATIVE aspects of life will improve organisational success and individual WELLBEING. 

11

Problem with Maslow's heirarchy of Needs

- people don't fit one-size fits all.

12

This theory of motivation recognises that a person’s needs can be strengthened through reinforcement, learning and social conditions

a) learned needs theory 

b) Maslow's heirachy of needs

c) 4 Drive Theory

d) Organisational Behaviour Modification

e) Expectancy Theory

f) Social Cognitive Theory

Learned needs theory

13

McClelland was a proponent of this theory

a) learned needs theory 

b) Maslow's heirachy of needs

c) 4 Drive Theory

d) Organisational Behaviour Modification

e) Expectancy Theory

f) Social Cognitive Theory

Learned Needs Theory

14

According to McClalland Learned Needs theory: a need in which people want to accomplish reasonably challenging goals, and desire unambiguous feedback and recognition for their success.

 

Need for Power/Need for Achievement/Need for Affiliation

Need for achievement (nAch)

15

According to McClalland Learned Needs theory: a need in which people seek approval from others, conform to their wishes and expectations, and avoid conflict and confrontation

Need for Power/Need for Achievement/Need for Affiliation

Need for affiliation (nAff)

16

According to McClalland Learned Needs theory: A need in which people want to control their environment, including people and material resources, to benefit either themselves (personalised power) or others (socialised power)

Need for Power/Need for Achievement/Need for Affiliation

Need for power nPow.

17

McClalland believed that needs can be L____

learned.

18

A motivation theory that is based on the innate drives to acquire, bond, learn and defend, and that incorporates both emotions and rationality.

 

a) learned needs theory 

b) Maslow's hierarchy of needs

c) 4 Drive Theory

d) Organisational Behaviour Modification

e) Expectancy Theory

f) Social Cognitive Theory

 

four-dive theory

19

The 4 main drives = a____ b____ c____ d____

AQUIRE BOND COMPREHEND DEFEND

20

This is the drive to seek, take, control and retain objects and personal experiences. This drive extends beyond basic food and water; it includes enhancing one’s self-concept through relative status and recognition in society. Thus, it is the foundation of competition and the basis of our

a) drive to bond

b) drive to defend

c) drive to comprehend

d) drive to acquire

Lawrence and Nohria

Drive to Acquire

21

This is the drive to form social relationships and develop mutual caring commitments with others. It explains why people form social identities by aligning their self-concept with various social groups

a) drive to bond

b) drive to defend

c) drive to comprehend

d) drive to acquire

Lawrence and Nohria

drive to bond

22

This is the drive to satisfy our curiosity, to know and understand ourselves and the environment around us. When observing something that is inconsistent with or beyond our current knowledge, we experience a tension that motivates us to close that information gap.

a) drive to bond

b) drive to defend

c) drive to comprehend

d) drive to acquire

Lawrence and Nohria

The drive to comprehend

23

This is the drive to protect ourselves physically and socially. Probably the first drive to develop, it creates a ‘fight-or-flight’ response in the face of personal danger. The drive to defend goes beyond protecting our physical self. It includes defending our relationships, our acquisitions and our belief systems.

Drive to defend

24

The four drives determine which e____ are tagged to incoming stimuli

Emotions

25

According to the 4 drive theory our m___ s___ s___ channels emotional forces created by drives.. This is influenced by social norms, personal values, and past experiences.

mental skill set.

26

 A motivation theory based on the idea that work effort is directed towards behaviours that people believe will lead to desired outcomes. 

a) learned needs theory 

b) Maslow's hierarchy of needs

c) 4 Drive Theory

d) Organisational Behaviour Modification

e) Expectancy Theory

f) Social Cognitive Theory

expectancy theory [Victor Vroom]

27

This is the individual’s perception that his or her effort will result in a particular level of performance.  Ranges from "no chance" to "certainty" 

(effort to performance expectancy) E-to-P expectancy

28

This is the perceived probability that a specific behaviour or performance level will lead to a particular outcome. [Expectancy Theory]

Performance to Outcome expectancy (P-to-O expectancy

29

P-to-O and E-to-P are based on a scale from

0.0 to 1.0.

30

A valence is the anticipated satisfaction or dissatisfaction that an individual feels towards an outcome. It ranges from negative to positive.

Outcome valences. (ranges from negative to positive).