8. Individual behaviour, personality, and values Flashcards Preview

Organisational Behaviour [Trimester 3 UNE 2019] > 8. Individual behaviour, personality, and values > Flashcards

Flashcards in 8. Individual behaviour, personality, and values Deck (124)
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1

the forces within a person that affect his or her direction, intensity and persistence of voluntary behaviour m____

motivation

2

motivation involves varying levels of p____

persistance

3

the natural aptitudes and learned capabilities required to successfully complete a task ' a____

ability

4

According to the MARS model individual behaviour is based on four variables: m____,  a____,  r___ p____,  s____ f____ - this leads to b____ and r____

motivation, ability, role perception, situational factors. this leads to behaviour and results.

5

motivation is g___-d___. motivation has a certain i____ motivation involves varying levels of p____

motivation is GOAL DIRECTED. motivation has a certain INTENSITY motivation involves varying levels of PERSISTENCE

6

Skills, knowledge, aptitudes and other personal characteristics that lead to superior performance

competencies

7

The extent to which people understand the job duties (roles) assigned to or expected of them

role perceptions 1. what is assigned 2. priorities 3. preferred behaviours and procedures for accomplishing the task.

8

refers to goal-directed behaviours under the individual’s control that support organisational objectives. t___ p___

task performance.

9

various forms of cooperation and helpfulness to others that support the organisation’s social and psychological context o____ c____ b____.

organisational citizenship behaviours.

10

voluntary behaviours that have the potential to directly or indirectly harm the organisation c____ w___ b____

counterproductive work behaviours (CWBs)

11

attending scheduled work when one’s capacity to perform is significantly diminished by illness and other factors. P______

Presenteeism

12

The relatively enduring pattern of thoughts, emotions and behaviours that characterise a person, along with the psychological processes behind those characteristics. p______

Other definition:  _____ is the overall profile or combination of traits that characterise the unique nature of a person.  

personality

13

The most widely respected model of personality is the f___ f___ m___

five factor model

14

Five Factors (CANOE) C______ A_____ N____ O___ to ____ E_______

Concientiousness Agreeableness Neuroticism Openness to Experience Extroversion

15

characterises people who are careful, dependable and self-disciplined. Some scholars argue that this dimension also includes the will to achieve. People with low in this tend to be careless, less thorough, more disorganised and irresponsible. = c______

concientiousness

16

this dimension includes the traits of being courteous, good-natured, empathic and caring. Some scholars prefer the label ‘friendly compliance’ for this dimension, with its opposite being ‘hostile non- compliance’. People with low levels of this tend to be uncooperative, short-tempered and irritable

agreeableness

17

characterises people with high levels of anxiety, hostility, depression and self-consciousness. In contrast, people with low neuroticism (high emotional stability) are poised, secure and calm.

neuroticism

18

this dimension is the most complex, and is the least agreed-upon among scholars. It generally refers to the extent to which people are imaginative, creative, curious and aesthetically sensitive. those who score low on this dimension tend to be more resistant to change, less open to new ideas and more conventional and fixed in their ways.

Openness to experience

19

characterises people who are outgoing, talkative, sociable and assertive

extroversion

20

People with a high score on this dimension tend to be more: careful, dependable, self-disciplined

conscientiousness

21

People with a high score on this dimension tend to be more: courteous, good-natured, empathtic, caring

agreeableness

22

People with a high score on this dimension tend to be more: anxious hostile depressed

neuroticism

23

People with a high score on this dimension tend to be more: imaginative creative curious sensitive

Openness to experience

24

People with a high score on this dimension tend to be more: outgoing talkative sociable assertive

extroversion

25

Someone who is conscientiousness, agreeableness, and low neuroticism (high emotional stability can be broadly described as g___ a___

getting along

26

People with high scores on extroversion and openness to experience exhibit more behaviours aimed at a____ g___

achieving goals

27

Two factors that best predict a individual's performance

conscientiousness and low neuroticism.

28

this big five dimention is more associated with performance in sales and management.

extroversion

29

Jungian personality theory is associated with the m___-b___ type indicator

myers-briggs type indicator.

30

This type indicator involves perceiving information directly through the five senses; it relies on an organised structure to acquire factual and preferably quantitative details . Focuses on the here and now

[myers-briggs]

Extroversion, introversion, sensing, intuition, feeling, thinking, judging, percieving.  

sensing