7. Team Dynamics Flashcards Preview

Organisational Behaviour [Trimester 3 UNE 2019] > 7. Team Dynamics > Flashcards

Flashcards in 7. Team Dynamics Deck (160)
Loading flashcards...
121

Informal rules and shared expectations that the team establishes to regulate behaviours.  

t____ n____

Team norms

122

Team norms develop through:

- initial team e_______

- C____ e____ in team's history

- E____ and v___ members bring to the team.  

Team norms develop through:

- initial team EXPERIENCES

- CRITICAL EVENTS in team's history

- EXPERIENCE and VALUES members bring to the team.  

123

The extent to which members are attracted to and motivated to remain part of a team.  

T_____ C________

Team Cohesiveness

124

Team cohesiveness is influenced by t____ and c____ m_____

Trust and conflict management.  

125

_____ are rules or standards of behaviour that group members are expected to display.

A ____ is a set of expectations for the behaviour of a person holding a particular office or position.  

NORMS are rules or standards of behaviour that group members are expected to display.

A ROLE is a set of expectations for the behaviour of a person holding a particular office or position.  

126

High task performance occurs when.

team n____ support company goals, and there is high team c____

High task performance occurs when.

team NORMS support company goals, and there is high team COHESION

127

Low task performance occurs when.

team n____ conflict with company goals, and there is ___ team cohesiveness

Low task performance occurs when.

team NORMS conflict with company goals, and there is HIGH team cohesiveness

128

The following will _____ team cohesion:

- Create disagreement [goals]

- Increase heterogeneity

- REstrict interactions within team

- Make team bigger

- Focus competition within team

- REward individual results

- Increase contact with other teams

- Disband the team.  

These decrease team cohesion

129

These will _____ team cohesion

- get agreement

- increase homogeneity

- enhance interactions within the team

- make the team smaller

- focus on other teams/competition

- Reward team results

- isolate from other teams

- keep team together.  

Increase team cohesion

130

The shared perception among team members about the team's overall level of capacity.  

T____ E____

Team Efficacy

131

High Team E____ is related to team performance, especially when task i______ is high.  

High Team EFFICACY is related to team performance, especially when task INTERDEPENDENCE is high.  

132

- Trust based on common mental models and values

- Increases with person's social identity with team.  

ldentification-based trust/knowledge-based trust/Calculus-based trust

Identification-based trust

133

This type of trust is based on predictability and competence.  It is fairly robust.  

 

ldentification-based trust/knowledge-based trust/Calculus-based trust

 

Knowledge-based trust

 

134

This type of trust is based on deference.  It is fragile and limited potential because it is dependent on punishment.  

 

ldentification-based trust/knowledge-based trust/Calculus-based trust

 

Calculus-based trust

135

The highest level of trust is

 

ldentification-based trust/knowledge-based trust/Calculus-based trust

Identification-based trust

136

The lowest level of trust is

 

ldentification-based trust/knowledge-based trust/Calculus-based trust

calculus-based trust

137

Positive expectations one person has of another person in situations involving risk

 

T_____

Trust

138

This outlines

 

Cognition-based trust/Affect-based trust

139

This outlines

Cognition-based trust/Affect-based trust

Affect-based trust

140

When someone is perceived as well-qualified, having necessary skills and capabilities, reliable and someone who keeps promises and commitments this leads to 

c____-b____ trust

Cognition-based trust

141

When someone is percieved as concerned about our welfare, caring about our needs and interests, sharing our goals and values, and willing to work for mutual benefit then they are given

a____-b___ trust

affect-based trust

142

Stages of team development = 

f____ > s_____ > n_____ > p_____ > ajourning

Forming . Storming > Norming > Performing > Adjourning

143

Based on the Punctuated Equilibrium Model

The I____ m____: p____ f_____

This is a period of inertia.  The group becomes fixed and locked on action.  

The Initial meeting: Pattern formation

144

Based on the punctuated Equilibrium Model

The m____ leads to t____, which sets the stage for phase 2.  

Based on the punctuated Equilibrium Model

The MIDPOINT leads to TRANSITION, which sets the stage for phase 2. 

145

Effective TEams at Google (research project aristotle, the whole is greater than the sum of it's parts).  

In order of importance:

1. P_____ s____ [how others will respond when you put yourself on the line, seek feedback or propose new idea]. 

2. D_______ [ members reliably complete work on time]

3.  S__ and c____ [ team members have clear roles]

4. M___ [meaning or purpose in work itself or output]]

5.  I_____ [think their work matters and creates change]

In order of importance:

1. Psychological safety [how others will respond when you put yourself on the line, seek feedback or propose new idea]. 

2. Dependability [ members reliably complete work on time]

3.  Structure and clarity [ team members have clear roles]

4. Meaning [meaning or purpose in work itself or output]]

5.  Impact [think their work matters and creates change]

146

Barriers to Team Effectiveness:

- Lack of c____ from senior management.  

- A_____ organisational alignment. 

- Inadequate r____ or c______ systems.

- Inadequate skills, r_____, i_____ s_____, and/or t___ s___.

- Inadequate HRD and i_____ s_____

Barriers to Team Effectiveness:

- Lack of COMMITMENT from senior management.  

- AMBIGUOUS organisational alignment. 

- Inadequate REWARDS or COMPENSATIONS systems.

- Inadequate skills, RESOUCES, INFORMATION SYSTEMS, AND/OR TEAM SIZE.

- Inadequate HRD and INFORMATION SYSTEMS

147

A sequence of planned action steps designed to gether and analyse data on the functioning of a group, and to implement changes to increase its operational effectiveness.

t_______

 

Teambuilding.  

148

This should aim to:

- clarify core values and direct behaviour

- transform general to specific performance objectives

- develop skill mix to give high performance results

- enhance creativity in task performance

t____ b____ process

team building process

149

s____ t___ l_____

- build trust and inspire teamwork

- create a team identity

- facilitate and support team decisions

- expand team capabilities

- make the most of team differences

- foresee and influence change.  

Skills team leaders

150

T____ B_____ F____ should

- gain appreciation of the complexity and dynamics

-identify team needs

- create a safe and open forum

- foster interdependence, creativity and open communication

- encourage necessary choices.  

Team building facilitators.