7. Team Dynamics Flashcards Preview

Organisational Behaviour [Trimester 3 UNE 2019] > 7. Team Dynamics > Flashcards

Flashcards in 7. Team Dynamics Deck (160)
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91

a variation of brainstorming consisting of three stages: participants (1) silently and independently document their ideas; (2) collectively describe these ideas to the other team members without critique; and (3) silently and independently evaluate the ideas presented N__ g___ t____

Nominal group technique

92

Small groups with complementary skills, who work together as a unit to achieve a common purpose for which they hold themselves collectivity accountable.  

team

93

All teams are _____, but not all ____ are teams.  

groups

TEams - common purpose, individual and group accountability.  team members work together with complementary skills.  combine synergistically to achieve team and organisational goals. 

Groups - have common purpose, interact with each other, comprise of members whose efforts combine ADDITIVELY towards teh achievement of a goal.   

94

Primary differences between groups and teams:

- teams function as a u____ (with complementary skills).  Their efforts combine s______ to achieve team and organisational g___.  

Groups - still have a common p____ (as do teams), but only interact.  Individual efforts combine a____ towards the achievement of a goal.  

Primary differences between groups and teams:

- teams function as a unit (with complementary skills).  Their efforts combine snergistically to achieve team and organisational goals.  

Groups - still have a common purpose (as do teams), but only interact.  Individual efforts combine additively towards the achievement of a goal.  

95

Informal groups exist primarily for the benefit of their m_____.  

No i_______ or organisational g____

They exist due to the:

- Innate drive to b____.

- S____ I_____: we definte ourselves by group memberships.

- g____ accomplishment.  

- E______ support.  

Informal groups exist primarily for the benefit of their MEMBERS.  

No INTERDEPENDENCE or organisational GOAL

They exist due to the:

- Innate drive to BOND.

 - SOCIAL IDENTITY: we definte ourselves by group memberships.

- GOAL accomplishment.  

- EMOTIONAL support.  

96

Advantages of Teams

Compared with individuals working alone, teams tend to:

- make better d_____.

- Make better p_____ and s_____ due to mroe knowledge and expertise.  

- Have better i______ sharing.

- Increase employee m_______/e_______

= fulfils drive to b____

= closer s___ by team members

= team members are b_____ of comparison.  

Advantages of Teams

Compared with individuals working alone, teams tend to:

- make better DECISIONS.

- Make better PRODUCTS and SERVICES due to mroe knowledge and expertise.  

- Have better INFORMATION sharing.

- Increase employee MOTIVATION/ENGAGEMENT

= fulfils drive to BOND

= closer SCRUITINY by team members

= team members are BENCHMARKS of comparison.  

97

The Challenges of Teams

Individuals can be b_____/f_____ on some tasks. 

- P_____ L_____ - cost of developing and maintaining teams.  

- Companies don't always provide the best work ENVIRONMENT for team dynamics to occur.  

- S_____ L_____: tendency for people to perform at a lower level when working in groups compared to when working alone.  

The Challenges of Teams

Individuals can be BETTER/FASTER on some tasks. 

- PROCESS LOSSES - cost of developing and maintaining teams.  

- Companies don't always provide the best work ENVIRONMENT for team dynamics to occur.  

- SOCIAL LOAFING: tendency for people to perform at a lower level when working in groups compared to when working alone.  

98

Tendency for people to perform at a lower level when working in groups compared to when working alone.  

s_____ L____-

social loafing.

99

The cost of developing and maintaining teams leads to some p_____ l______

process losses.  

100

The extent to which a group fulfills their organisational objective. Fulfils the need of individual members.  Is able to maintain member committment.  

t____ e____

team effectiveness.  

101

Teams operative at three levels:

1. T____ t____ level:  teams are organised to carry out a specific task or goal. 

2. I_____ needs level:  each group member's individual needs impinge upon the team and its task.

3. T___ m______ level:  to accomplist tasks teams need to recgonise and maintain relationships.  

Teams operative at three levels:

1. TEAM TASK level:  teams are organised to carry out a specific task or goal. 

2. INDIVIDUAL needs level:  each group member's individual needs impinge upon the team and its task.

3. TEAM MANAGEMENT level:  to accomplist tasks teams need to recgonise and maintain relationships.  

The extent to which a group fulfills their organisational object. Fulfils the need of individual members.  Is able to maintain member committment = TEAM effectiveness

102

These groups may not have interdependence or organisational goals.  However they exist due to the innate drive to bond, social identity, goal accomplishment and emotional support.  

I_____ g_____

Informal Groups.

103

Two broad types of teams:

Teams that "do things"

Teams that "run things" - usually leaders at top.  Work on h___ level o_____ t____.  

 

Work on HIGH level ORGANISATIONAL TASKS.  

104

Effective teams:

- require organisational d____, p____ and clarity of task.

- understand the value of working j____, and are able to disagree without r_____.

- have a blend of t_____, t___, L_____ abilities

- take pride in b____ they have/will d____.  

Effective teams:

- require organisational DIRECTION, PURPOSE and clarity of task.

- understand the value of working JOINTLY, and are able to disagree without RESENTMENT.

- have a blend of TECHNICAL, TASK, LEADERSHIP abilities

- take pride in BENEFITS they have/will DELIVER. 

105

The T____ E_____ Model includes the following:

Organisational and T___ environment

Team d____

Team s____

Team p____

Team E____

 

The TEAM EFFECTIVENESS Model includes the following:

Organisational and TEAM environment

Team DESIGN

Team STATES

Team PROCESSES

Team EFFECTIVENESS

106

This aspect of the Team Effectiveness Model includes the following aspects:

- team size

- task characteristics

- team composition.   

 

Organisational and Team Environment/Team Design/Team States/Team Processes/Team EFfectiveness

Team Design

107

This aspect of the Team Effectiveness Model includes the following aspects:

- Reward systems, communication systems, physical space, organisational structure, organisational leadership.  

 

Organisational and Team Environment/Team Design/Team States/Team Processes/Team EFfectiveness

Organisational and Team Environment.  

108

This aspect of the Team Effectiveness Model includes the following aspects:

- Norms

- Cohesion

- Team efficacy

- Team trust

 

Organisational and Team Environment/Team Design/Team States/Team Processes/Team EFfectiveness

Team States

109

This aspect of the Team Effectiveness Model includes the following aspects:

Team development

Team norms

Team cohesiveness

Team trust

 

Organisational and Team Environment/Team Design/Team States/Team Processes/Team EFfectiveness

Team Processes

110

This aspect of the Team Effectiveness Model includes the following aspects:

 

Achieve organisational goals

Satisfy member needs

Maintain team survival

Organisational and Team Environment/Team Design/Team States/Team Processes/Team EFfectiveness

Team Effectiveness.

111

Organisational and Team Environment/Team Design/Team States/Team Processes/Team EFfectiveness

are all part of the 

 

Team Effectiveness Model

112

This represents what kind of level of task interdependence?

pooled interdependence

113

This represents what kind of level of task interdependence?

 

Reciprocal interdependence.  

114

This represents what kind of level of task interdependence?

 

Sequential Interdependence.  

115

Smaller teams are b____ because they:

- need less t___ to coordinate roles and resolve d_____.

- require less time to d____ more member involvement, thus higher c______.  

Smaller teams are BETTER because they:

- need less TIME to coordinate roles and resolve DIFFERENCES.

- require less time to DEVELOP more member involvement, thus higher COMMITMENT.  

116

Effective TEams have the 5Cs

  

 

- Cooperating

Communicating

Coordinating

comforting 

conflict resolving.  

117

Occurs when a member is unable to respond to group expectations.  

R____ c____

role conflict

118

Occurs when a member is unsure of what other members expect of them.

 

R____ a____

Role ambiguity

119

Task-relevant knowledge is distributed within a team and the collective awareness of who know what.  

Teams need to devote time and energy towards understanding how those skills are distributed.  

T____ M____

 

Transactive Memory

120

Groups can store and share more knowledge collectively.  Need to know who in the group knows what.  Then each member only stores the information they need.  Each member vessel holding important information and skills - can combine into something bigger than each individual alone.  

This refers to:

Transactive Memory