7. Team Dynamics Flashcards Preview

Organisational Behaviour [Trimester 3 UNE 2019] > 7. Team Dynamics > Flashcards

Flashcards in 7. Team Dynamics Deck (160)
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31

During this stage of team development: the team develops its first real sense of cohesion as roles are established, and a consensus forms around group objectives and a common or complementary team-based mental model. n___ s___

norming stage

32

During this stage of team development:team members have learned to efficiently coordinate and resolve conflicts. In high- performance teams, members are highly cooperative, have a high level of trust in each other, are committed to group objectives and identify with the team. p____ s___

perfoming stage

33

During this stage of team development: stage occurs when the team is about to disband. Team members shift their attention away from task orientation to a relationship focus. a____ s___

adjourning stage.

34

This process involves the transition that individual make from viewing the team as something 'out there' to something that is part of themselves. ie. from 'them to 'us'. d____ t____ i____

developing team identity.

35

Team Effectiveness Model (4 elements): 1. O_____ and team e_____. 2. Team d____ (tasks, team size, team composition). 3. Team p_____ (team development, norms, cohesion and trust). 4. Team e_______ (accomplish tasks, satify member needs, maintain team survival).

Note:  In the lectures there is a 5th element added - Team states.  

1. Organisational and team environment. 2. Team design (tasks, team size, team composition). 3. Team processes (team development, norms, cohesion and trust). 4. Team effectiveness (accomplish tasks, satify member needs, maintain team survival).

36

Organisational and team environment factors represents all the conditions beyond the team's b_____ that influence it's e_____.

 

[TEam Effectiveness Model]

Organisational and team environment factors represents all the CONDITIONS beyond the team's BOUNDARIES that influence it's EFFECTIVENESS.

37

Organisational and team environment factors include: - C_______ Systems. - P_____ L____ of w___ space.

[TEam Effectiveness Model]

- Communication Systems. - Physical layout of work space.

38

Team Design Elements include: 1. T___ Characteristics 2. Team s___ 3. Team c____

1. Task Characteristics. 2. Team size 3. Team composition

39

Task Characteristics [team design element 1): - Work should be sufficiently c____. - divided into s_______ roles with frequent c_____. - well-_____ tasks. - task i______ (sharing materials, information and expertise)

- Work should be sufficiently complex. - divided into specialised roles with frequent coordination. - well-structured tasks. - task interdependence (sharing materials, information and expertise)

40

when an employee or work unit shares a common resource, such as machinery, administrative support or budget.

pooled interdependence

41

when the output of one person becomes a direct input for another person or unit s_____ i____

sequential interdependence

42

When work output is exchanged back and forth among individuals, produces the highest degree of interdependence r_____ i_____.

reciprocal interdependence.

43

The greater the level of i____, the greater the need to organise people into teams rather than have them work alone

interdependence.

44

Team Size. A team should be large enough to provide the necessary C_____ and perspectives to perform the work, yet small enough to maintain efficient c_____ and meaninful i_____ of each member.

A team should be large enough to provide the necessary COMPETENCIES and perspectives to perform the work, yet small enough to maintain efficient COORDINATION and meaninful INVOLVEMENT of each member.

45

Smaller teams operate more effectively as they have less p___ l___, greater t___, promote greater r____

process loss, greater trust, promote greater responsibility.

46

Some studies indicate that the leadership skillls necessary to manage complex teams are more highly developed in w____

women

47

More diverse teams can make better decisions because: 1. see ____ for different angles. 2. broader pool of t_____ c_____ 3. Better representation of team's c______.

1. see problems for different angles. 2. broader pool of technical competencies. 3. Better representation of team's constituents.

48

Disadvantages of diversity: - take longer to become high-performing teams because - longer to b___. - more susceptible to 'f___ l___'. - more c___

Disadvantages of diversity: - take longer to become high-performing teams because: - longer to bond. - more susceptible to 'fault lines'. - more conflict

49

Team Processes [third element] consists of: 1. T____ D_____ 2. T____ R____ 3. T____ B____

1. Team Development 2. Team Roles 3. Team Building

50

The stages a team must go throught to become a effective work unit include: F____ S___ N____ P___

Forming Storming Norming Performing

51

a set of behaviours that people are expected to perform because they hold certain positions in a team or organisation

role.

52

formal activities intended to improve the development and functioning of a work team.

team building. improve motivation improve team's problem-solving skills. role definition. improve relations.

53

informal rules and shared expectations that groups establisht o regulate the behaviur of their members g____ n____

group norms

54

The more closely a person's s___ i___ is connected to the group, the more the individual is motivated to avoid negative sanctions from the group

social identity.

55

Team norms often become deeply anchored, so the best way to avoid norms that undermine organisational success or employee wellbeing is to e____ d____ norms when the team is first formed.

Team norms often become deeply anchored, so the best way to avoid norms that undermine organisational success or employee wellbeing is to establish desirable norms when the team is first formed.

56

Dysfuctional norms can be changed by: 1. actively c___. 2. team-based r___ systems. 3. d____ and r____.

1. actively coaching. 2. team-based reward systems. 3. disband and replace.

57

the degree of attraction people feel towards the team and their motivation to remain members

team cohesion.

58

team cohesion is an e____ experience.

emotional

59

Influences on team cohesion: 1. member s____. 2. team s____ 3. member i_____. 4. d___ entry 5. t___ success 6. e____ competition or challenges

1. member SIMILARITY. 2. team SIZE 3. member INTERACTION. 4. DIFFICULT entry 5. TEAM success 6. EXTERNAL competition or challenges

60

Team interaction: teams tend to have more cohesion if member i___ with each other more r____

interaction with each other more regulalry.