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Flashcards in Business Ethics Deck (13)
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1

What does CSR stand for?

Corporate Social Responsibility

2

Describe two benefits of business ethics.

Any two of the below:
- Improved investor loyalty
- Increases customer satisfaction
- Contributes to profit

3

List three primary dimensions of diversity based on Loden and Rosener.

Any 3 of the below:
- age
- race
- ethnicity
- gender
- sexual orientation
- physical ability/disability

4

Define what discrimination is.

The treatment of a functionally irrelevant status as relevant for the distribution of some reward or penalty.

5

List two reasons why women and minorities are underrepresented and face obstacles?

Any 2 of the below:
- Absence of role models
- Exclusion from informed communication networks
- Promotion systems are often based on seniority
- They are more likely to be in precarious employment

6

What is the glass ceiling in management?

A metaphor used to describe an invisible barrier that keeps women from rising beyond a certain level of an organisational hierarchy

7

Positive organisational scholarship/behaviour focuses on...

both the positive and negative aspects of individuals, teams and organisations

8

What are the three components of work engagement

Vigor
Dedication
Absorption

9

According to the well-being circumplex model, work engagement can be characterised by...

High activation and pleasantness

10

Due to their motivation processes, ___ _________ are related to ____ _________. (fill in the gaps)

Job resources -- work engagement

11

Define end beneficiaries in relational job design.

People affected by employees' work

12

According to Grant, respectful contacts with the end beneficiaries improved...

work motivation and job performance

13

Positive psychological capital is...

The combination of individual qualities including hope, resilience, self-efficacy and optimism.