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Fundamentals of Management > Organisational Structure & Teamwork > Flashcards

Flashcards in Organisational Structure & Teamwork Deck (19)
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1

What is an organisation chart?

A pictorial representation of an organisation's formal structure

2

Give three advantages of specialisation and division of labour.

• High level of skills in certain activities can be developed
• Workers do not waste time changing from task to task
• Simple jobs can be directed to those activities where they have most ability

3

Give three disadvantages of specialisation and division of labour.

• Workers tend to be demotivated
• Teamwork and creativity are inhibited
• A restricted range of skills means workers cannot be deployed in a flexible way

4

There is a tendency for productivity to be high when specialisation is...

Moderate

5

List six characteristics of jobs, which motivate people.

• Skill variety
• Task identity
• Task significance
• Autonomy
• Authority
• Feedback

6

Early writers recommend that the span of control shouldn't exceed...

6

7

Ergonomics is...

the specialised area of psychology that aims to ensure jobs are designed in a way that makes them suitable for human beings to perform

8

Which work schedule involve employees sharing offices or expensive equipment?

Office sharing and hoteling

9

An organisation which has separate accounting, operations, human resources, and sales departments is organised according to...

function

10

List four potential disadvantages of organisations structured by function.

• Duplication of equipment
• Functional chimneys/silos
• Employees feel isolated
• Confused lines of command

11

An organisation that groups activities according to women’s footwear, men’s footwear, apparel and accessories is organised according to...

product

12

Explain the matrix structure.

It combines the advantages of the functional specialisation with the focus and accountability of product departmentalisation.

13

Self-managing teams are also called

Semi-autonomous workgroups or self-directed teams

14

List five stages of team development discussed by Tuckerman.

• Forming
• Storming
• Norming
• Performing
• Mourning

15

Describe the organisational structure of network structures.

Where a core of employees subcontract most activities to outside organisations (suppliers)

16

What is the main advantage of network organisations?

The organisation is flexible and able to redefine itself quickly based on the market demands

17

Why is Peter Drucker significant?

He was one of the first people to emphasise the importance of knowledge and learning in organisations.

18

List five characteristics of organisations that have learning structures and actively manage knowledge.

• Employees share the same vision of the organisation
• Employees understand how the whole organisation operates
• Employees are willing to discard old ways
• Employees feel confident in their position
• Information is distributed widely among employees

19

Burns and Stalker differentiated which types of organisational structure?

Mechanistic vs. organic systems