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Flashcards in Staffing: motivating people Deck (6)
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1

What are the three key concepts in the expectancy theory?

Expectancy, instrumentality and valence

2

Define instrumentality according to expectancy theory.

The perceived relationship between performance and outcome

3

Self-actualisation is on what level of Maslow's hierarchy?

The top

4

What is the name of the job design model that is closely linked to increasing work motivation?

Job Characteristics Model - by Hackman and Oldham

5

What is the basic idea behind expectancy theory?

People are motivated if they have a chain of anticipations which leads from efforts to rewards which they value.

6

What is a major advantage of setting goals?

Focusing attention on required behaviour