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Flashcards in Staffing: motivating people Deck (6)
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1
Q

What are the three key concepts in the expectancy theory?

A

Expectancy, instrumentality and valence

2
Q

Define instrumentality according to expectancy theory.

A

The perceived relationship between performance and outcome

3
Q

Self-actualisation is on what level of Maslow’s hierarchy?

A

The top

4
Q

What is the name of the job design model that is closely linked to increasing work motivation?

A

Job Characteristics Model - by Hackman and Oldham

5
Q

What is the basic idea behind expectancy theory?

A

People are motivated if they have a chain of anticipations which leads from efforts to rewards which they value.

6
Q

What is a major advantage of setting goals?

A

Focusing attention on required behaviour