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Flashcards in The organisational and historical context Deck (29)
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1

What is the newest form of commercial organisations to achieve legal recognition in the UK?

Limited partnership

2

An organisation that owns several other organisations is often known as...

A holding company

3

The Kerry Group, Shell Oil, and Kellog’s are examples of...

Multinational corporations

4

What kind of organisations are quoted on the New York Stock Exchange or NASDAQ?

Public limited companies

5

What does the acronym QUANGO stand for?

Quasi-autonomous non-governmental organisation

6

What two functions are served by an organisation's culture?

Integration and communication

7

Schneider believed that organisational cultures are strongly influenced by...

the personality of the founder

8

What are the three main mechanisms by which a culture is perpetuated?

Attraction
Selection
Attrition

9

What two main types of culture did Hall identify?

Low context (Individualistic)
High context (Rational)

10

Describe high-context cultures.

Where only part of the message is communicated in words, and the other part is inferred from the physical setting, body language, and previous history.

11

State 3 of the dimensions of culture identified by Hofstede.

Any 3 of the below:
- Power distance
- Individualism
- Masculinity
- Uncertainty avoidance
- Long term orientation
- Indulgence

12

To which school of management did Fredrick W Taylor belong?

Scientific management

13

What experiment is Fredrick W Taylor famous for?

Time study - experiments on loading iron and coal

14

Who was Henri Fayol and what did he identify?

A French industrialist who identified five major management processes

15

To which school of management did Max Weber belong?

Classical theorists

16

Max Weber is most famous for his work on...

Bureaucracy

17

Who created the field of industrial psychology?

Hugo Munsterberg

18

Which school of management did Mary Parker Follett and Elton Mayo belong to?

Human relations

19

What experiments is Elton Mayo famous for?

Lighting / Illumination experiments

20

Define the Hawthorn Effect.

When spurious results arise because people respond to the interest taken in them

21

What did Elton Mayo's studies on the bank wiring room show?

That social norms influence productivity

22

The major distinction between "closed systems" and "open systems" is that the latter involves...

feedback from the environment

23

What is entropy?

The tendency for a system to run down, decay, and become chaotic in the absence of regular inputs

24

What is synergy?

The extra value created through the interaction between the parts of a system.

25

What is Fiedler famous for?

His research on contingency theory of leadership.

26

According to Fiedler, when should a task-oriented management style be used?

When situational control is either low or high

27

Which school of management did Woodward's study of small firms belong to?

Contingency theory

28

According to Woodward, which type of production system is likely to result in the GREATEST span of control?

Mass production

29

According to Woodward, which type of production system is likely to result in the SMALLEST span of control?

Continuous production