MAN: 13-14 Flashcards Preview

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Flashcards in MAN: 13-14 Deck (56)
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1

Group A has been meeting for one month and is having some difficulty in appointing its leader. At least three individuals are qualified to keep the group's focus on its objectives, but the group has yet to decide which person will lead. Group A is at the ________ stage.

storming

2

status systems

Anything can have status value if others in the group evaluate it that way.

3

Her instincts told her the group was heading in a very wrong direction but Natalie didn't want to cause a scene by disagreeing, especially when she was apparently the only one with reservations. Natalie has succumbed to ________.

groupthink

4

effectiveness of individual decision making over group decision making

Individual decisions are made faster than group decisions

5

Research evidence suggests that teams typically outperform individuals when ________.

tasks require multiple skills, judgment, and experience

6

George has prepared a memorandum explaining the objectives of the work team. Some of the production workers have come to see George and ask for clarification about the memorandum. This represents the ________ aspect of the communication process.

feedback

7

Methods of communication should be used when the sender requires quick and accurate feedback?

face-to-face

8

During her performance evaluation, Cindy omitted a few of the details about her problems with her subordinates because she was afraid he supervisor would think her unfit for management. This is an example of ________.

filtering

9

In an effort to improve communication within the accounts department of a large organization, the department head puts a suggestion box at the door and invites employees to communicate their thoughts, ideas, concerns, or grievances to the managers in the department. Which of the following methods of communication is he encouraging?

upward

10

An organization's grapevine works as ________.

a filter and a feedback mechanism for managers

11

Which of the following is an example of a formal group?

a functional department in an organization

12

Which of the following refers to independent formal groups whose members, in addition to their regular jobs, take on traditional managerial responsibilities, such as hiring, planning and scheduling, and evaluating performance?

self-managed teams

13

Which of the following stages in join group, define purpose, structure and leadership?

forming

14

The ________ stage in the group development process is complete when members begin to think of themselves as part of a group.

forming

15

During the ________ stage of the group development process, a relatively clear hierarchy of leadership and agreement on the groups direction emerge.

storming

16

The ________ stage of the group development process is one in which close relationships develop and the group becomes cohesive.

norming

17

The ________ stage of group development is complete when the group structure solidifies and the group has assimilated a common set of expectations of what defines correct member behavior.

norming

18

In which stage of group development does the group focus its attention on wrapping up activities instead of task performance?

adjourning

19

Which of the following is considered to be the last stage of group development for permanent work groups?

performing

20

Behavior patterns expected of someone occupying a given position in a social unit is called a __

role

21

The acceptable standards or expectations that are shared by a groups members are referred to as ________.

norms

22

Which of the following is a negative aspect of group norms?

Being part of a group has the ability to increase an individuals antisocial actions

23

Asch's experiment, which used lines of varying lengths to test group behavior, has shown the existence of ________.

workplace conformity

24

Which of the following refers to a prestige grading, position, or rank within a group?

status

25

In comparison to large groups, small groups ________.

are faster at completing tasks

26

Large groups consistently get better results than smaller ones, when the group is involved in ________.

problem solving

27

Individuals have the tendency to expend less effort when working collectively than when working individually. Which of the following concepts relates most closely to this behavior?

social loafing

28

Which of the following suggestions will help reduce the effect of social loafing in groups?

clearly identify individual responsibilities

29

Which of the following statements is true about group decision making?

It generates more complete information and knowledge.

30

Which of the following is true about group decision making?

Groups take more time to arrive at a decision.