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Flashcards in Chapter 13 Deck (6)
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What is motivation

The inner drive that directs a person’s behavior toward goals


What is Maslow’s Hierarchy of Needs theory

Need theories propose that workers seek to satisfy many of their needs at work, so their behavior at work is oriented toward need satisfaction.


What are people 5 needs by Maslow’s Hierarchy of Needs theory

Maslow suggested that all people seek to satisfy the same five needs — physiological needs, safety needs, need to belong, esteem needs, and self-actualization needs.


What is Alderfer’s ERG Theory

Alderfer’s ERG Theory is also a need theory of work motivation. Alderfer reduces the number of needs from five to three. They are as follows
Existence Needs
Relatedness Needs
Growth Needs


What are McGregor's Theory X and Theory Y

Theory X presents an essentially negative view of people. It assumes that workers have little ambition, dislike work, want to avoid responsibility, and need to be closely controlled to work effectively. Theory Y offers a positive view. It assumes that workers can exercise self-direction, accept and actually seek out responsibility, and consider work to be a natural activity.


What is theory Z

A management philosophy that stresses employee participation in all aspects of company decision-making