10.10, Performance Appraisal Flashcards

1
Q

Performance appraisals must be __________, ____________, and __________ in order to achieve the purpose and objectives of the performance appraisal system.

A

Consistent, timely, and unbiased

HPM 10.10, Chapter 1

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2
Q

A _________ task is defined as one that must be performed at a level that meets established performance standards.

A

Critical task

HPM 10.10, Chapter 1

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3
Q

The ____________ is a desire to “play it safe” or avoid giving extreme ratings (either good or poor).

A

Central tendency effect

HPM 10.10, Chapter 1

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4
Q

The ___________ is a tendency to allow an employee’s performance of one critical task of performance factor to influence the rating for all the other tasks.

A

Halo effect

HPM 10.10, Chapter 1

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5
Q

The purpose of the _______________ is to establish and implement a departmental program to develop future leaders.

A

Leadership Development Plan

HPM 10.10, Chapter 2

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6
Q

What form was developed as a tool to assist departmental employees with the identification and development of recognized leadership competencies?

A

CHP 14, Leadership Development Plan

HPM 10.10, Chapter 2

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7
Q

A CHP 14, Leadership Development Plan, should be retained by the command in the employee’s field personnel file for a period of ________ from the original date of discussion.

A

One year

HPM 10.10, Chapter 2

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8
Q

How many critical tasks are listed on the CHP 100 and CHP 118 for officers?

A

Eight

HPM 10.10, Chapter 3

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9
Q

What are the possible ratings for any given critical task on the CHP 100?

A

Excellent, proficient, and needs improvement

HPM 10.10, Chapter 3

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10
Q

What are the possible ratings for any given critical tasks on the CHP 118 for officers?

A

Excellent, proficient, and deficient

HPM 10.10, Chapter 3

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11
Q

Who acts as the CHP 100/118 reviewer?

A

The next level of management above the rater (lieutenant or captain).

(HPM 10.10, Chapter 3)

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12
Q

Who acts as the CHP 100/118 rater?

A

The officer’s immediate supervisor

HPM 10.10, Chapter 3

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13
Q

What is required to substantiate a rating of “excellent” or “deficient” on the CHP 118?

A

Documented evidence

HPM 10.10, Chapter 3

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14
Q

The supervisor ____________ (should/shall) review previous CHP 100 forms to identify work performance trends.

A

Should

HPM 10.10, Chapter 3

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15
Q

True or False: a rating of “deficient” on a probationary officer’s CHP 118 is grounds for rejection during probation.

A

True

HPM 10.10, Chapter 3

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16
Q

Are an officer’s CHP 100 forms forwarded to the new command upon promotion to sergeant?

A

No

HPM 10.10, Chapter 3

17
Q

Supervisor comments are mandatory for ratings of ________ or ________ on the CHP 100.

A

“Excellent” or “Needs Improvement”

HPM 10.10, Chapter 3

18
Q

CHP 100 forms are maintained for a period of _______ years.

A

Five years (in a separate folder adjacent to the field personnel folder)

(HPM 10.10, Chapter 3)

19
Q

What five elements must be included in an action plan to address a performance deficiency (interim reporting)?

A

1) Discuss of specific problem areas
2) Description of performance objectives set
3) Methods outlined to reach objectives
4) Controls involved
5) Timeframes for follow-up

(HPM 10.10, Chapter 3)

20
Q

What is the next step when an officer (or other employee) fails to respond to interim reporting?

A

Adverse action

HPM 10.10, Chapter 3

21
Q

Sergeants are assigned monthly critical task ratings using a three-point rating system on the ___________ form.

A

CHP 112, Management Summary

HPM 10.10, Chapter 4

22
Q

The __________ form is used to document performance for probationary and permanent sergeants.

A

CHP 118S, Performance Appraisal - Sergeant

HPM 10.10, Chapter 4

23
Q

A sergeant’s performance is rated in _______ critical tasks on the CHP 118S.

A

Ten

HPM 10.10, Chapter 4

24
Q

Upon request by the sergeant, promotional readiness shall be documented on the ___________ form.

A

CHP 131, Promotional Development Assessment

HPM 10.10, Chapter 4

25
Q

What are the three ratings that may be assigned for each critical task for sergeants?

A

1) Excellent
2) Proficient
3) Deficient

(HPM 10.10, Chapter 4)

26
Q

Probationary sergeants (and officers) shall receive written performance appraisals within _____ days of the end of 4 months, 8 months, and 12 months.

A

10 days

HPM 10.10, Chapter 4

27
Q

When an officer or sergeant is off duty for _________ days or more because of illness, injury, or leave of absence, the annual performance appraisal will be extended three additional months after returning to work.

A

30 consecutive days

HPM 10.10, Chapter 4