Patient centered care: Cultural Competence: Flashcards

1
Q

HUMAN CARING THEORY

  • Seven curative factors
  • Level of patient care represents the nurses conscious thoughts and feelings.
  • Transformative
A

Jean Watson

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2
Q

TRANSCULTURAL CARING

  • Patient’s culture, values and beliefs are included when developing a plan of care.
  • All unique values are included
  • Culture and Nationality are not synonymous
A

Madeline Leininger

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3
Q

THEORY OF INTERPERSONAL RELATIONS

  • Focuses on the effective interaction b/w the pt and the nurse
  • Nurse-pt relationship. 2 goals:
    1. Survival of pt
    2. Pt’s understanding of health problems and develop new behavior patterns
A

Hildegard Peplau

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4
Q

SELF-CARE THEORY

  • The nurses prescribes & regulates the nursing system based on the patients’ self-care deficit
  • 3 inter-related theories:
    1. Theory of self-care
    2. Theory of self-care deficit
    3. Theory of self-care capacities
A

Dorothea Orem

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5
Q

Pattern of learned behavior and values that are reinforced through social interactions of members of a particular group - related to religion, ethnicity, national origin and gender

A

Culture

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6
Q

An in-depth self-examination of one’s own background, recognizing biases, prejudices, and assumptions about other people

A

Cultural awareness

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7
Q

Core elements of patient centered care

A
  • Education
  • Involvement of family and friends
  • Collaboration
  • Sensitivity to spirituality and non-medical issues
  • Respect for patient needs/preference
  • Accessibility of information
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8
Q

How should nurses approach patients of different cultures

A
  • Be knowledgeable about cultural influences

- Awareness of culture/cultural self-assessment

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9
Q

Patient Relationship Phases:

A

Pre-interaction
Orientation phase
Working phase
Termination phase

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10
Q
  • Obtaining available information about the patient from chart and other health team members
  • Initial assessment of patient
  • Plan first meeting with patient
A

Pre-interaction Phase

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11
Q
  • Establishment of trust and rapport
  • Maintaining privacy
  • Gathering essential information from the patient or relatives
  • Formulate nursing diagnosis
A

Orientation phase

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12
Q
  • Active problem solving

- Periods of intense effort and resistance/regression (ego defense mechanism due to stress)

A

Working phase

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13
Q
  • Nurse and patient take on those activities that enable them to end the relationship in therapeutic manner
  • Positive/negative feelings often accompany the end phase
A

Termination phase

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14
Q

A standardized survey tool to measure the patient’s perception of quality care provided during their experience while a patient is at an acute-care hospital

A

Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS)

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