M3-topic 4 part 1 : leadership style, job design, recruitment

Question 1

what are the three types of leadership style

Answer 1

autocratic
democratic
laissez-faire

Question 2

what are the characteristics of an autocratic management approach (2)

Answer 2

The manager is responsible for telling employees what to do and how they should do it
Employees don’t contribute or give feedback on decision making

Question 3

what are the characteristics of an democratic management approach (3)

Answer 3

mangers and employees work together to achieve business goals
employees are consulted in the decision making process
manger has final decision making responsibility

Question 4

what are the characteristics of an laissez-faire management approach (3)

Answer 4

Gives employees total power on decision making
Employees work in self managing environment
Employees report to management less often

Question 5

when is an autocratic management style effective (2)

Answer 5

during times of crisis where quick and concise action is needed
when there is a large number, and/or inexperienced staff

Question 6

when is an democratic management style effective (3)

Answer 6

when developing new and innovative ideas
problem solving
when seeking to motivate and empower staff

Question 7

when is an laissez-faire management style effective (2)

Answer 7

when staff are highly experienced and skilled

when management wants staff to take ownership

Question 8

what is job rotation

Answer 8

when employee’s assigned jobs rotate throughout their employment

Question 9

why do employers use job rotation (3)

Answer 9

To give employees a holistic view of the business
Gives a less boring work experience
Mutiskilling for employees

Question 10

What is job enlargement

Answer 10

a means of increasing the scope of a job through extending the jobs duties and responsibilities

Question 11

why do employers use job enlargement

Answer 11

it provides variety with out changing jobs

Question 12

what is job enrichment

Answer 12

making job task more interesting and challenging

Question 13

why do employees use job enrichment (3)

Answer 13

to motivate staff
to give staff more control
to give staff more responsibility

Question 14

what is job design

Answer 14

the number, kind and variety of tasks that a worker is expected to carry out in the course of performing their job

Question 15

why is job design important

Answer 15

because tasks specified must align with the organisations goals as well as challenge and motivate employees

Question 16

what is job satisfaction

Answer 16

a factor in the job design process in order to improve satisfaction levels and promote greater intrinsic rewards

Question 17

what are intrinsic rewards

Answer 17

the good feeling one has after doing well

Question 18

what three approaches are used by employers to promote intrinsic satisfaction

Answer 18

job rotation
job enlargement
job enrichment

Question 19

what is specialisation

Answer 19

the breaking down of task and assignment of specific roles to workers

Question 20

why is specialisation not as effective as incorporating variety

Answer 20

employees aren’t motivated due to easy , and repetitive work, making them feel less important to the business

Question 21

what are some of the core elements of a well designed job (3)

Answer 21

social interaction
variety in terms of tasks
an opportunity for achievement

Question 22

why are social interactions important for a well designed job

Answer 22

it allows employees to form relationships which can promote the working culture in the workplace (vibe)

Question 23

why is having a variety of tasks important for a well designed job

Answer 23

it allows for employees to feel less bored when doing work as they aren’t repeating the same thing

Question 24

why is having a opportunity for achievement important for a well designed job

Answer 24

allows employees to work harder in order to obtain a reward

Question 25

what types of recruitment are there (2)

Answer 25

internal

external

Question 26

what are some advantages of internal recruitment (3)

Answer 26

Motivates staff to see a path of development
Builds employee commitment and loyalty
Employees know the culture, which maintains operational productivity.

Question 27

what are some disadvantages of internal recruitment (3)

Answer 27

Can lead to rivalry for positions
No new skills added to the business
Unsuccessful applicants for the role will become unmotivated

Question 28

what are some advantages of external recruitment (3)

Answer 28

wider and more diverse applicant pool
new ideas and perspectives added to the business
easier to get specific skills, which saves training

Question 29

what are some disadvantages of external recruitment (3)

Answer 29

Loss of productivity in initial phase due to orientation and introduction phase
New employee may not fit culture
Takes a lot of effort and time to recruit someone new

Question 30

what are general skills

Answer 30

behavioural the way in which someone behaves in certain situations

Question 31

why are behavioural skills so highly valued and important in a business (3)

Answer 31

these skills are hard to learn
very useful within the workplace
help build a successful workforce

Question 32

what are some examples of general skills (4)

Answer 32

flexibility
motivated
positive
socially confident

Question 33

what are specialised skills

Answer 33

specific skills needed for the job of hire

Question 34

why are specific skills important

Answer 34

as they already have the skills required to do the job,often involving knowledge acquisition and training courses

Question 35

list some specific skills (3)

Answer 35

IT
legal skills
knowledge based