M3-topic 1: role of human resources management Flashcards

1
Q

what is human resource management

A

the approach taken by management to the staff of a business

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2
Q

why are staff important to a business

A

contribute to the achievements of the objectives and goals of the business

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3
Q

what does human resource management do

A

help to better support the needs of employees while at the same time promoting the goals of the business

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4
Q

what is the strategic role of human resources

A

promotes employer employee relations

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5
Q

what does operations do for H.R.

A

recruit staff with relevant skills and experience necessary to produce the product

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6
Q

what does H.R. do for operations

A

H.R. will monitor the performance of employees involved in the production of goods and services

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7
Q

what does marketing do for H.R.

A

determine the skills required for employees to produce the desired product. (business image attracts potential new recruits

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8
Q

what does H.R. do for marketing

A

keep employees motivated and skilled to develop products within the business that cater to the needs and wants of potential customers

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9
Q

what does finance do for H.R.

A

budgets are established to allocate funds towards training and development

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10
Q

what does H.R. do for finance

A

H.R. works with the budget given to adequately provide the needs of the employees, allowing them to work at the best of their abilities.

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11
Q

what is outsourcing

A

the use of third party specialists to complete certain jobs within the business

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12
Q

why would someone out source staff instead of hiring (3))

A

reduces labour costs
allows owners to focus on core activities
avoid legal issues surrounding H.R. practices

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13
Q

what organisation structure are modern businesses using

A

a shamrock structure ( three leaved clover structure)

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14
Q

what are the three types of staff on the shamrock structure

A

core staff
temporary/casual staff
outsourced/sub contracted

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15
Q

list some common uses for outsourcing (4)

A

recruitment
training
meditation
payroll

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