Lecture 35 – Leadership 3

Question 1

“IQ and technical skills are important, but ____ ____ is the sine qua non of leadership.” Daniel Goleman, 1998

Answer 1

emotional intelligence

Question 2

According to Goleman, the definition of emotional intelligence is what?

Answer 2

The abilities to recognize and regulate emotions in

ourselves and in others.

Question 3

According to Northouse, Emotional Intelligence are skills to what? (6)

Answer 3

• Perceive and express emotions
• Use emotions to facilitate thinking
• Understand and reason with emotions
• Manage emotions with self and in relation with others
• Build and maintain relationships
• Deal with stressful or difficult situations

Question 4

What is Emotional Intelligence?

Answer 4

is a set of emotional and social skills that collectively establish how well we perceive ourselves and how we express our feelings, build and maintain relationships with others, understand our environment and make
decisions, and deal with stressful or difficult situations

Question 5

What are the 2 domains in emotional intelligence that interlock each other?

Answer 5

Affective domain

Cognitive domain

Question 6

What is the competency model based on?

How many domains?

How many competencies?

Answer 6

• the core abilities that make individuals outstanding
  their work
• 4 domains
• 12 generic competencies

Question 7

what are the 4 domains?

what are the 2 dimensions?

Answer 7

Self-Awareness
Self-Management
Social Awareness
Relational Management

Dimensions:
Thinking / doing
Personal / interpersonal

Question 8

which domain belongs to these dimensions:

1. personal and thinking
2. personal and doing
3. interpersonal and thinking
4. interpersonal and doing

Answer 8

1. Self-Awareness
2. Self-Management
3. Social Awareness
4. Relational Management

Question 9

what are 5 self competencies?

which 2 domains do they relate to?

Answer 9

Emotional self-awareness
Emotional self-control
Adaptability
Achievement orientation
Positive outlook

Domains: Self-Awareness, Self-Management

Question 10

what are 7 regional competencies?

which 2 domains do they relate to?

Answer 10

Empathy
Organizational awareness
Influence
Coach AND Mentor
Inspirational Leadership
Conflict Management
Teamwork

Domains: Social Awareness, Relational Management

Question 11

Lead self

Personality, strengths and weaknesses,
values, beliefs and ________ make
up our interior leadership landscape.”

Answer 11

emotional intelligence

Question 12

what are these?

• What are my strengths and weaknesses?
• Does my perception of myself align with how others see me?
• Where am I confident about my skills and abilities?

Answer 12

Questions to ask yourself regarding self-awareness (to further develop your emotional intelligence)

Question 13

what are these?

• How well you manage your emotions and actions?
• What can I do to manage myself when under stress?
• How do my values shape my words and actions?
• When do I take the initiative to solve problems?
• How do I support my continued growth and development

Answer 13

Questions to ask yourself regarding self-management (to further develop your emotional intelligence)

Question 14

what are these?

• Do you know how to accurately read others’ emotions, both individually and in group settings?
• Can you anticipate the feelings, needs, and concerns of others?
• How do you cultivate your appreciation of diverse thoughts and experiences?

Answer 14

Questions to ask yourself regarding empathy (to further develop your emotional intelligence)