Study Guide for ITIL

ITIL 4

ITIL 4

By: Rene Perez

101 Cards –

7 Decks –

7 Learners

Sample Decks: ITIL 4 Foundation Sample 1, ITIL 4 Lesson One: IT Service Management, ITIL 4 Lesson Two: 7 Guiding Principles

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ITIL 4 Foundations

ITIL 4 Foundations

By: Matthias O

72 Cards –

9 Decks –

27 Learners

Sample Decks: Key Concepts of Service Managment, SERVICE MANAGEMENT ROLES, ALL ABOUT SERVICES

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ITSM Pocket guide ITIL

ITSM Pocket guide ITIL

By: Daan Meijer

106 Cards –

6 Decks –

1 Learner

Sample Decks: Hoofdstuk 1, Hoofdstuk 2, Hoofdstuk 3

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ITIL Foundation v3

ITIL Foundation v3

By: Jeff Peeples

160 Cards –

2 Decks –

15 Learners

Sample Decks: Sample Test A & B, Sample Test C & D

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WGU ITIL 4 Foundations

WGU ITIL 4 Foundations

By: Andy Frost

110 Cards –

6 Decks –

10 Learners

Sample Decks: Terms, Service Value System, Service Value Chain

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ITIL Foundation

ITIL Foundation

By: Adam Ridgway

193 Cards –

5 Decks –

6 Learners

Sample Decks: What is ITIL 4, ITIL 4 Guiding Principles, ITIL 4 The 4 Dimensions of Service Management

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ITIL

ITIL

By: Sam Bat

91 Cards –

14 Decks –

1 Learner

Sample Decks: ITIL Overall, Service Value System, Practices (Component 1 of SVS)

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ITIL 4 FOUNDATIONS

ITIL 4 FOUNDATIONS

By: Harvey Williamson

56 Cards –

2 Decks –

2 Learners

Sample Decks: Introduction, Module 2 - Key Concepts of Service Mangement

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ITIL Foundations

ITIL Foundations

By: Service Desk

152 Cards –

2 Decks –

15 Learners

Sample Decks: ITIL Foundations - Service Desk Training, ITIL Foundations - Full Review

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itil

itil

By: Eva Reyskens

19 Cards –

2 Decks –

1 Learner

Sample Decks: chapter1-3, chapter4-7

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ITIL Service Value System

ITIL Service Value System

By: Tes Van der Merwe

68 Cards –

6 Decks –

1 Learner

Sample Decks: Service Value System, Service Value Chain, 4 Dimensions of Service Management

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ITIL 4

ITIL 4

By: Casey Rooney

58 Cards –

1 Decks –

4 Learners

Sample Decks: Key Concepts in SM

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ITIL OWN

ITIL OWN

By: he nk

70 Cards –

7 Decks –

1 Learner

Sample Decks: syllabus criteria LO1, syllabus criteria LO2, syllabus criteria LO3

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ITIL Foundation Terms

ITIL Foundation Terms

By: Andrew Solens

110 Cards –

2 Decks –

1 Learner

Sample Decks: Terminology, Practices

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ITIL 4

ITIL 4

By: Michael Wineinger

92 Cards –

6 Decks –

2 Learners

Sample Decks: 1. Service Management Fundamentals, 2. Four Dimensions of Service Management, 3. Service Value System

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ITIL V4

ITIL V4

By: Kendrick Reed

93 Cards –

12 Decks –

8 Learners

Sample Decks: What is a service?, What is a product?, What are service relationships?

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ITIL

ITIL

By: Daniel Pittard

95 Cards –

1 Decks –

1 Learner

Sample Decks: v4 Foundations

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ITIL 4 Foundations

ITIL 4 Foundations

By: Ali Garcia

244 Cards –

2 Decks –

5 Learners

Sample Decks: Practice Questions, Vocab + Concepts

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ITIL 4 Exam Prep

ITIL 4 Exam Prep

By: Quann R

230 Cards –

6 Decks –

2 Learners

Sample Decks: ITIL 4 Foundation, ITIL Guiding Principles, 4 Dimensions Of ITSM

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Service Design: ITIL Intermediate

Service Design: ITIL Intermediate

By: CJ pj

183 Cards –

1 Decks –

14 Learners

Sample Decks: SD Principles

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ITIL 4 Foundation Knowledge Hut

ITIL 4 Foundation Knowledge Hut

By: Thomas Follo

426 Cards –

6 Decks –

1 Learner

Sample Decks: ITIL 4 Foundation Glossary, ITIL 4 Foundation Mock Exam 1, ITIL 4 Foundation Tricky Exam Questions

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ITIL Certification

ITIL Certification

By: Gracie Cash

69 Cards –

15 Decks –

1 Learner

Sample Decks: Beginning Service Management ITSM, Learning Objective 1.1 - Be able to Recall the Definition of Service, Utility, Warranty, user, Service Management and Sponsor, *LEARNING OBJECTIVE 1.2: Describe the concepts of cost, value, organization, outcome of risk, utility, and warranty

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ITIL 4 Drive Stakeholder Value

ITIL 4 Drive Stakeholder Value

By: Eric Belanger

77 Cards –

2 Decks –

9 Learners

Sample Decks: Objective 1.1 Understand the concept of the customer journey, CramCard

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ITIL Foundations

ITIL Foundations

By: Tyler Johnson

134 Cards –

6 Decks –

5 Learners

Sample Decks: Service Operation, ITIL Introduction, Continual Service Improvement

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ITIL

ITIL

By: cheska gil

45 Cards –

1 Decks –

1 Learner

Sample Decks: ITIL: MANAGEMENT PRACTICES OVERVIEW

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ITIL Foundation

ITIL Foundation

By: Mitchel Erb

187 Cards –

6 Decks –

5 Learners

Sample Decks: General Tips and Overview/Intro, Service Strategy, Service Design

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Itil

Itil

By: Phil Smith

97 Cards –

6 Decks –

1 Learner

Sample Decks: Chapter 3 & 4 : "Concepts and Core Foundation" & "Four Dimensions of Service Management", Chapter 5: Value Creation with SVS, Chapter 6: Guiding Principles

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ITIL

ITIL

By: Tyler Saxton

49 Cards –

1 Decks –

1 Learner

Sample Decks: ITIL

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ITIL 4

ITIL 4

By: Unknown Unknown

115 Cards –

2 Decks –

2 Learners

Sample Decks: Syllabus, Practice Test 1

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ITIL _ Key

ITIL _ Key

By: James Gim

218 Cards –

7 Decks –

1 Learner

Sample Decks: Key Concepts Of Service Management, 4 Dimensions Of The SMS, The ITIL Guiding Principles

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Brainscape's Knowledge GenomeTM

ITIL Flashcards

Tags: ITIL, Professional Certifications, Technology Certifications

Top ITIL Flashcards Ranked by Quality

ITIL 4

By: Rene Perez

ITIL 4 Foundations

By: Matthias O

ITSM Pocket guide ITIL

By: Daan Meijer

ITIL Foundation v3

By: Jeff Peeples

WGU ITIL 4 Foundations

By: Andy Frost

ITIL Foundation

By: Adam Ridgway

ITIL

By: Sam Bat

ITIL 4 FOUNDATIONS

By: Harvey Williamson

ITIL Foundations

By: Service Desk

itil

By: Eva Reyskens

ITIL Service Value System

By: Tes Van der Merwe

ITIL 4

By: Casey Rooney

ITIL OWN

By: he nk

ITIL Foundation Terms

By: Andrew Solens

ITIL 4

By: Michael Wineinger

ITIL V4

By: Kendrick Reed

ITIL

By: Daniel Pittard

ITIL 4 Foundations

By: Ali Garcia

ITIL 4 Exam Prep

By: Quann R

Service Design: ITIL Intermediate

By: CJ pj

ITIL 4 Foundation Knowledge Hut

By: Thomas Follo

ITIL Certification

By: Gracie Cash

ITIL 4 Drive Stakeholder Value

By: Eric Belanger

ITIL Foundations

By: Tyler Johnson

ITIL

By: cheska gil

ITIL Foundation

By: Mitchel Erb

Itil

By: Phil Smith

ITIL

By: Tyler Saxton

ITIL 4

By: Unknown Unknown

ITIL _ Key

By: James Gim

Brainscape's Knowledge Genome^TM