This class was created by Brainscape user Kieran McKeown. Visit their profile to learn more about the creator.
By:
Kieran McKeown
- decks
- flashcards
- learners
Decks in this class (23)
Topic 1: Retail banking customers
No deck description has yet been added by the author.
8
cards
Topic 2: Customer segments + service delivery expectations
No deck description has yet been added by the author.
4
cards
Topic 3: Customers in a digital age
No deck description has yet been added by the author.
4
cards
Topic 4: Digital disruption
No deck description has yet been added by the author.
2
cards
Topic 5: Information + guidance for retail customers
No deck description has yet been added by the author.
7
cards
Topic 6: The influence of social media
No deck description has yet been added by the author.
1
cards
Topic 7: Digital disintermediation
No deck description has yet been added by the author.
3
cards
Topic 8: Customer retention and marketing techniques
No deck description has yet been added by the author.
4
cards
Topic 9: The customer experience + competitive advantage
No deck description has yet been added by the author.
8
cards
Topic 10: The evolving banking landscape
No deck description has yet been added by the author.
4
cards
Topic 11: Payments and money transfer services
No deck description has yet been added by the author.
3
cards
Topic 12: Customer delivery channels
No deck description has yet been added by the author.
3
cards
Topic 13: Digital channels
No deck description has yet been added by the author.
1
cards
Topic 14: Customer communication in a digital age
No deck description has yet been added by the author.
2
cards
Topic 15: Customer vulnerability
No deck description has yet been added by the author.
8
cards
Topic 16: Keeping customers safe online
No deck description has yet been added by the author.
2
cards
Topic 17: Data in banking
No deck description has yet been added by the author.
5
cards
Topic 18: The role and importance of retail banks
No deck description has yet been added by the author.
11
cards
Topic 19: Regulation
No deck description has yet been added by the author.
28
cards
Topic 20: Retail banking products
No deck description has yet been added by the author.
17
cards
Topic 21: Due diligence
No deck description has yet been added by the author.
11
cards
Topic 22: The management of risk
No deck description has yet been added by the author.
12
cards
Topic 23: Specialist advice
No deck description has yet been added by the author.
4
cards
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certrdb
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Looking for something else?
Certificate in Retail and Digital Ban...
- 23 decks
- 424 flashcards
- 4 learners
Decks:
1 Retail Banking Customers, 2 Customer Segments And Service Delivery, 3 Customers In A Digital Age, And more!
