Unit 2 - Human Resources Flashcards Preview

IB Business Management HL 2016+ > Unit 2 - Human Resources > Flashcards

Flashcards in Unit 2 - Human Resources Deck (102)
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61

performance-related pay

payment system that rewards people who meet et targets over a period of time

62

person cultures HL

exist in organisations when staff in similar positions, with similar expertise and training form groups to share their knowledge

63

person specification

document that gives the profile of the ideal candidate, such as skills, qualifications, experience

64

piece rate

payment system that rewards employees based on the amount they produce or sell

65

portfolio working

employee carries out different jobs

66

power cultures HL

exist in organisations when there is one dominant individual or group that hold decision-making power

67

productivity

level of output per worker

68

recruitment

process of hiring suitable workers

69

redundancies or lay-offs

occur when the employer can no longer afford to hire the worker or when the job doesn’t exist any longer

70

remuneration

overall package of pay and benefits offered to an employee

71

responsibility

refers to whom is in charge of whom

72

role cultures HL

exist in highly structured firms with formal rules, policies and procedures

73

Shamrock organisation

Charles Handy’s idea that organisations are increasingly made up of core staff that are supported by part-time workers and by outsourced staff and contractors

74

situational leader

not based on a single approach; best style depends on the situation it is about using the right person and the right style for the right situation

75

span of control

number of subordinates that are overseen by a manager

76

strike action HL

employees refuse to work

77

tall organisational structure

there are many layers in the hierarchy

78

task cultures HL

exist in organisations where the focus is on getting results

79

Taylor’s scientific management

specialisation and division of labour increases the level of productivity

80

teleworking

employees work in a location away from the workplace

81

time rate

payment system that rewards staff for the time that they put into work

82

training

process of providing opportunities for workers to acquire employment-related skills and knowledge

83

work-to-rule HL

employees do their absolute minimum required as stated in their contract

84

behavioural training

developing and changing behavioural issues in order to improve work performance

85

centralised structures

majority of decision making is done by a very small number of people

86

cognitive training

training and developing mental skills to improve work performance

87

commission

employees are paid based on a percentage of sales

88

employee share ownership schemes

employees may be issued shares or offered the opportunity to buy them at a discounted rate

89

hierarchy

refers to the organizational structure based on a ranking system

90

induction

training aimed at introducing new staff to the business to get familiar with practices and policies