Chapter 12: Individual Policy Provisions Flashcards

1
Q

Mandatory Provisions

A
Uniformed provisions, designed to protect insured. By law, must be included in every individual accident and health insurance policy. There are 12 Mandatory Provisions:
- Entire Contract Clause
Time Limit on Certain Defenses (Incontestability Clause)
- Grace Period
- Reinstatement
- Notice of Claim
- Claim Form Provision
- Proof of Loss
- Time of Payment of Claims
- Payment of Claims
- Physical Exam and Autopsy
- Legal Actions
- Change of Beneficiary
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2
Q

Optional Provisions

A

Optional provisions, designed to protect insurer. Must conform to the state’s insurance code. Includes:

  • Change of Occupation
  • Misstatement of Age
  • Other Insurance with This Insurer
  • Other Insurance with Other Insurers
  • Relationship of Earnings to Insurance
  • Unpaid Premiums
  • Conformity with State Statutes
  • Illegal Occupation/Act
  • Intoxicants/Narcotics
  • Cancellation
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3
Q

Entire Contract Clause

A

Includes the policy and provisions, a copy of the application and any riders, waivers or endorsements. Changes must be requested in writing, signed by the insurer, and attached to contract in the form of an amendment. Agent does not have authority to make changes or waive any policy provisions.

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4
Q

Time Limit on Certain Defenses (Incontestability Clause)

A

No statement or misstatement (except fraudulent misstatements) may be used to deny a claim after the policy has been in force for 2 years.

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5
Q

Grace Period

A

Period of time after the premium due date before the policy lapses for nonpayment of premium. Varies based on frequency/mode of premium. Must not be less than 7 days for weekly premiums, 10 days for monthly premiums, and 31 days for all other modes of premium.

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6
Q

Reinstatement

A

Allows insured, at insurer’s discretion, to restore a policy that has lapsed for nonpayment of premium. Requires paying of past-due premiums plus interest. Insured will need to complete a new application and insurer may also require proof of insurability. If reinstatement is not rejected within 45 days, coverage is automatically reinstated. Accidents covered immediately and sickness coverage generally begins 10 days after reinstatement.

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7
Q

Notice of Claim

A

Insured must notify insurer of claim in writing within 20 days of the loss or as soon as reasonably possible. Notice to the agent is the same as notice to the insurer.

If the insured is receiving continuing disability benefits, the insurer can require notice of continuance of the claim every 6 months.

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8
Q

Claim Form Provision

A

If insurer requires claim form, it must be received by the insured from the company within 15 days after the notice of claim. If forms are not furnished, the insured may submit written proof of occurrence, character, and extent of loss.

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9
Q

Proof of Loss

A

Limits the amount of time the insured has to submit proof of a loss to the insurer. Proof of loss is required within 90 days of loss or in the shortest period of time possible, but may not exceed 1 year unless the insured suffers legal incapacity.

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10
Q

Time of Payment of Claims

A

All claims are to be paid immediately upon written proof of loss. Loss of time benefits, or disability income, must be paid at least monthly. Within 40-45 days is considered to be immediate.

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11
Q

Payment of Claims

A

Claims are paid to the policyowner unless otherwise specified or there is an assignment of benefits (allows insured to assign or transfer payment directly to provider, physician, or hospital). Any death benefits are paid to the named beneficiary.

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12
Q

Physical Exam and Autopsy

A

Gives the insurer the right to examine the insured or require an autopsy at the insurer’s expense where not prohibited by law.

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13
Q

Legal Actions

A

Insured must wait 60 days, but no later than 3 to 5 years (depending on the state) after proof of loss before legal action can be brought against insurer.

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14
Q

Change of Beneficiary

A

Consent of the beneficiary is not required unless the beneficiary is irrevocable. The change becomes effective on the owner’s signature date once the insurer has recorded the change.

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15
Q

Change of Occupation

A

If insured changes to more hazardous occupation, benefits and premiums will be adjusted to that of the more hazardous occupation.

If insured changes to a less hazardous occupation, benefits will pay as stated in the policy and the insured may apply for a rate reduction.

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16
Q

Misstatement of Age

A

Benefits paid will be based on what the premium would have purchased at the correct age. If the misstatement leads the insurer to provide coverage beyond the age limit, liability is limited to a refund of premiums.

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17
Q

Other Insurance with This Insurer

A

If insured has more than 1 policy with the same company, insured may decide which policy to use. Excess premiums for the excess coverage will be returned. This provision protects insurers against overpayment of claims.

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18
Q

Insurance with Other Insurers

A

If the insured has duplicating coverage with other insurers, any single insurer’s liability is limited to a proportion of loss. Referred to as the Coordination of Benefits for insurance policies. This provision protects insurer against overpayment of claims.

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19
Q

Relationship of Earnings to Insurance

A

Disability income benefits (AKA loss of time benefits) cannot exceed insured’s monthly earnings at the time of the disability began or his/her average earnings for the 2 years immediately before a disability, whichever is greater). Monthly benefit cannot be reduced to less than $200.

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20
Q

Unpaid Premiums

A

Allows an insurer to deduct unpaid premiums from a claim that has occurred during a grace period.

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21
Q

Conformity with State Statutes

A

Any provision on the policy effective date that is in conflict with statutes of the state is automatically amended to meet state requirements.

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22
Q

Illegal Occupation/Act

A

Liability is denied if the insured is injured while committing an illegal occupation/act. An illegal occupation will also result in an application being declined for coverage.

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23
Q

Intoxicants and Narcotics

A

Liability is denied if an injury is caused by the insured being intoxicated or under the influence of drugs, unless administered on the advice of a physician.

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24
Q

Cancellation

A

Insurer may cancel with written notice to the insured. Unearned premium is refunded on a pro rata basis if the policy is cancelled by the insurer.

Insured may cancel after the initial policy term with written notice to the insurer at any time. The unearned premium is returned on a short rate basis, which includes a cancellation fee.

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25
Q

Other Standard Provisions and Clauses

A

General standard provisions that may be included in individual and group insurance contracts. Terminology may vary based on state law. Includes:

  • Right to Examine (Free Look)
  • Insuring Clause
  • Consideration Clause
  • Owner’s Rights (Ownership Provision)
  • Preexisting Condition Provision
  • Probationary Period
  • Elimination (Waiting) Period
  • Waiver of Premium
  • First Dollar Coverage
  • Coordination of Benefits
  • Eligible Expense
  • Military Suspension Provision
26
Q

Right to Examine (Free Look)

A

Allows insured, upon delivery of policy, a specified number of days (usually 10-30) to look over policy and return it for a full refund, if dissatisfied.

27
Q

Insuring Clause

A

States who is insured, the insurer, the amount of coverage, the time period, and covered perils or losses. The premium or rate calculations are NOT part of this provision.

28
Q

Consideration Clause

A

The amount and frequency of the premium, including statements in the application that determine the premium. This is the insured’s consideration in exchange for the insurer’s promise to pay benefits within the contract terms.

29
Q

Owner’s Rights (Ownership Provision)

A

Policyowner retains all rights in the policy. The insured does not have rights UNLESS, the insured is also the policyowner. Owner has rights to name or change revocable beneficiaries, assign the policy, and make all decisions. It is the owner’s responsibility to make premium payments.

30
Q

Preexisting Condition Provision

A

Applies to prior conditions when the applicant received (or should have received) medical advice or treatment within a specified period before the effective date of the policy.

31
Q

Probationary Period

A

A specified period of time before coverage goes into effect for preexisting conditions. This is designed to protect insurer for losses due to a sickness that immediately occurs after the policy is issued. Losses due to an accident are not preexisting and are covered immediately with no waiting period.

32
Q

Elimination (Waiting) Period

A

A waiting period found in disability insurance policies before benefits are payable after a loss occurs. This acts as a time deductible and eliminates claims for losses that do not last a minimum period of time. The policyowner can choose the elimination period in the policy and the time period selected with affect the premium. The longer the elimination period, the lower the cost of coverage.

33
Q

Waiver of Premium

A

Insurer will waive premiums if insured becomes disabled and qualifies for the benefit. In order to qualify, insured must be disabled for a specific time period, typically 90 days - 6 months. Premiums must continue to be paid during elimination/waiting period. Once qualifications have been met, premiums are waived retroactively to the start of the disability and insured receives a refund of any premiums paid during waiting period. Premiums are waived until insured recovers from disability.

34
Q

First Dollar Coverage

A

Provides that the insured is eligible for coverage starting with the first dollar, and no deductible or out-of-pocket expenses will apply.

35
Q

Coordination of Benefits

A

If more than one plan covers a loss, the plans will coordinate so the insured does not get paid more than the entire loss.

Ex. If a disability occurs on the job, workers’ compensation will be the primary payor and will coordinate benefits with social security disability and any other private disability insurance.

36
Q

Eligible Expense

A

An expense actually incurred by, or on behalf of, an insured person for services and supplies that are:

  • Administered or ordered by a physician
  • Medically necessary to the diagnosis and treatment of an injury or sickness
  • Are not excluded by any provision of the policy incurred while the insured person’s insurance is in force
37
Q

Military Suspension Provision

A

Designed to protect active duty and reserve members of the armed forces. Individual plans may suspend coverage and premium during active military service. When no longer serving, these individuals will be permitted to resume coverage and premiums without any waiting periods.

38
Q

Policy Renewal Provisions

A

Each health policy must express conditions and provisions for coverage continuation. Effective and termination dates must be expressed in the policy. Insurers may cancel under any of the renewal provisions when premium payments are discontinued. Includes:

  • Noncancellable
  • Guaranteed Renewable
  • Conditionally Renewable
  • Optionally Renewable
  • Cancellable
  • Period of Time (Nonrenewable)
39
Q

Noncancellable

A

Guaranteed renewable to age 65 with guaranteed premiums. This is the most favorable for the insured, because only the owner can terminate the policy, and rates never increase. The insurer cannot change the plan once issued.

40
Q

Guaranteed Renewable

A

Renewable without proof of insurability, at insured’s option, to age 65, or for the insured’s lifetime. Premiums are not guaranteed and may be changed on a class basis only, not an individual basis.

41
Q

Conditionally Renewable

A

Policy is renewable unless a termination notice is given by the insurer or is nonrenewable for specified conditions that must be stated in the policy when issued.

42
Q

Optionally Renewable

A

Renewable only at the option of the insurer (on renewal or anniversary date).

43
Q

Cancellable

A

Insurer or insured may cancel at any time; this plan has the lowest premium and this is the least favorable to the insured.

44
Q

Period of Time (Nonrenewable)

A

Life of the policy is expressed and cannot be renewed. If the covered medical services were provided while the policy was in force and just before policy termination, the insurance company must pay the claim as any other claim.

45
Q

Cost Containment in Health Care Delivery (Managed Health Care)

A

Managed Health Care has been implemented to contain or reduce costs associated with health care delivery. Managed health care plans usually include the following cost-saving services:

  • Preventive Care
  • Alternatives to Hospital Services
  • Comprehensive Case Management
  • Mandatory Second Surgical Opinion
  • Utilization Review
  • Pre-authorization or Prior Approval
  • Ambulatory Outpatient Care
  • Emergency Services
46
Q

Preventive Care

A

Managed care plans are known for stressing preventive care. This is care designed to prevent illness or disease. The basic premise is that it is more cost effective to prevent losses than to treat losses after they occur. Examples of preventive care include covering well-child care visits, immunizations, mammography screenings, as well as nutrition and weight loss programs.

47
Q

Alternatives to Hospital Services

A

Care may be provided in a setting other than a hospital. Many procedures can now be performed in a surgical center on an outpatient basis as opposed to requiring admission to a hospital. Treatment may also be provided by a visiting nurse in one’s home or hospice for the terminally ill.

48
Q

Comprehensive Case Management

A

A case manager may be assigned to a case to determine the current appropriate course of action for an insured. The case manage may require a referral or a second opinion before approving a procedure. The case manager will also manage the utilization review of a subscriber’s stay in the hospital and may provide assistance with a future course of action during recovery of the insured.

49
Q

Mandatory Second Surgical Opinion

A

This requirement may be included in policies that offer surgical expense benefits, requiring the insured to consult a physician, other than the attending physician, to determine the necessity of surgery and/or alternate methods of treatment. If the insured fails to obtain the second opinion, benefits are greatly reduced.

50
Q

Utilization Review

A

The review determines whether provided or proposed health care services were or are medically necessary. This does not apply to emergency services, but involves “before, during and after” medical services.

  • Prospective Review
  • Concurrent Review
  • Retrospective Review
51
Q

Prospective Review

A

A utilization review that is conducted prior to the delivery of the requested medical service. Includes the initial review conducted before treatment starts, and the initial review for treatment to a different body part. During prospective reviews, copies of medical records are required only when necessary to verify that the health care services being considered are medically necessary.

52
Q

Concurrent Review

A

A utilization review conducted while services are being provided. The insurer monitors the insured’s hospital stay to make certain that everything is proceeding according to schedule. The length of hospital stay is monitored. During concurrent reviews, copies of medical records are required only when necessary to verify that the health care services being considered are medically necessary.

53
Q

Retrospective Review

A

A review of claims for services already covered. This review may be used to confirm the medical necessity of services, identify coordination of benefit opportunities, and to determine if a non-precertification penalty applies.

54
Q

Pre-authorization or Prior Approval

A

Requires insured to notify their insurer in advance of certain procedures (not emergency) to receive pre-authorization, or prior approval, of coverage. The physician may submit claim information prior to treatment to know in advance if the procedure is covered and at what rate benefits will be paid.

55
Q

Ambulatory Outpatient Care

A

These facilities monitor the cost effectiveness of outpatient services and provide, in addition to diagnosis and treatment:

  • Preventive care
  • Health education
  • Family planning
  • Dental/vision care
56
Q

Emergency Services

A

Obtaining services in an emergency situation, which includes directives for the contact of a HMO before care is received, and what to do in case of life-threatening emergencies.

  • Non-Emergency Hospital Pre-authorization Admissions
  • Out-of-Area Benefits and Services
57
Q

Non-Emergency Hospital Pre-authorization Admissions

A

An insured who does not comply with the provision may have the normal benefit level reduced. This managed care provision reduces hospitalizations.

58
Q

Out-of-Area Benefits and Services

A

Description of benefits and services available outside the HMO service area. Medically necessary emergency benefits must be made available when the insured is outside the service area.

59
Q

Policy Riders

A
  • Impairment Rider
  • Guaranteed Insurability Rider (Future Insurability Option)
  • Multiple Indemnity Rider
60
Q

Impairment Rider

A

Temporary or permanent rider added to a policy that will exclude specific conditions that would normally cause a policy to be declined. The use of this rider allows the insured to qualify for a policy with the exclusion attached where they would otherwise be declined altogether.

61
Q

Guaranteed Insurability Rider (Future Insurability Option)

A

Commonly found in disability income and long-term care policies. It will allow an insured to increase limited benefits at specified intervals in a policy without evidence of insurability. Typically this rider drops from the policy around the insured’s age 50. This rider is added to the policy for an additional premium.

62
Q

Multiple Indemnity Rider

A

Provides additional benefits to a health insurance policy for losses due to an accident. This rider can be written as Double Indemnity or Triple Indemnity to provide double or triple the face amount if a death or dismemberment occurs within 90 days of an accident. This rider is added for a small additional premium.