Unit 6.3- Improving organisational design and human resource flow

Question 1

What is job design?

Answer 1

The process of grouping together or dividing up tasks and responsibilities to create complete jobs.

Question 2

What is job enlargement?

Answer 2

Same level of complexity but more tasks. Also known as horizontal loading.

Question 3

What is horizontal loading?

Answer 3

Allows employees to do a range of tasks.

Question 4

What is an example of job enlargement?

Answer 4

Job rotation

Question 5

What is job rotation?

Answer 5

Employees switching from one duty to another.

Question 6

Why do businesses do job rotation?

Answer 6

Keeps employees motivated and avoids tedium

Question 7

What is job enrichment?

Answer 7

Jobs should be designed to meet these needs of employees. Also known as vertical loading

Question 8

What are the types of job design

Answer 8

• Job enlargement
• Job enrichment
• Empowerment

Question 9

What is vertical loading?

Answer 9

Jobs are redesigned to provide more challenge and complex tasks

• Making their job harder
• Giving more responsibility
• Giving more authority
• Giving them more training

Question 10

What is empowerment?

Answer 10

• Gives workers greater control over their working life.

- Opportunity to decide how to carry out their duties and organise their work

Question 11

What is the Hackman and Oldham job characteristics model?

Answer 11

The type of tasks completed by employees significantly impacts their motivation.

Question 12

What are the five sections of the Hackman and Oldham job characteristics model?

Answer 12

• Skill variety
• Task identity- handing over a complete bit of work to the next stage in the process.
• Task significance
• Autonomy- Freedom an individual has to make decisions
• Job feedback

Question 13

What recent developments have there been in job design?

Answer 13

• Flexible working times
• Flexible contract options
• Flexible location