Topic 8 - Power & Politics Flashcards

1
Q

what is the definition of power?

A

the capacity that A has to influence the behaviour of B, so that B acts in accordance with A’s wishes

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2
Q

What are some key words with regard to power?

A
  • A’s power is relevant to B only
  • So, power is only real if B perceives A has it
  • Power can only be realized if B complies with it
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3
Q

what are the three responses to power?

A
  1. commitment
  2. compliance
  3. resistance
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4
Q

in general, does power have positive or negative effects?

A

positive

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5
Q

when does power lead to selfishness

A

only in those with weak moral identity

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6
Q

in those with strong moral identity, power enhances _________?

A

their moral awareness and willingness to act

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7
Q

what is the definition of empowerment?

A

the freedom and ability of employees to make decisions and commitments

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8
Q

what are the characteristics of empowered people?

A
  1. self-determination
  2. sense of meaning
  3. sense of competence
  4. sense of impact
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9
Q

When can empowerment be a bad thing?

A

In some cultures (ex: India), bosses can’t ask the opinion of subordinates, because it makes them appear weak.

  • In these cultures, employees don’t want to feel empowered, they expect their bosses to know all the answers
  • sometimes empowerment can make employees feel ill if they are put in charge of work but lack the confidence to handle the responsibilities
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10
Q

what are the three sources of dependency?

A
  1. importance (thing you control must be perceived as important)
  2. scarcity (thing you control must be perceived as scarce)
  3. non-substitutability (the fewer substitutes, the more power comes from control over it)
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11
Q

what are the two kinds of power?

A
  1. formal

2. personal

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12
Q

what are the bases of formal power?

A
  1. coercive
  2. reward
  3. legitimate
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13
Q

what are the bases of personal power?

A
  1. expert

2. referent

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14
Q

What is coercive power?

A

power based on fear

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15
Q

what is reward power?

A

ability to distribute rewards that others see as valuable

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16
Q

what is legitimate power?

A

result of a person’s position in the formal hierarchy of an organization

17
Q

what is expert power?

A

based on special skills/knowledge

18
Q

what is referent power?

A

based on possession by an individual of desirable resources or personal traits (like you, respect you, admire you)

19
Q

Which power bases are most likely to be met with resistance?

A

coercive

20
Q

Which power bases are more likely to be met with compliance?

A

reward

legitimate

21
Q

which power bases are more likely to be met with commitment?

A

expert

referent

22
Q

what are the 9 influence tactics?

A
  1. rational persuasion
  2. inspirational appeals
  3. consultation
  4. integration
  5. personal appeals
  6. exchange
  7. coalitions
  8. pressure
  9. legitimacy
23
Q

what is rational persuasion?

A

using facts and data to make a logical presentation of ideas

24
Q

what are inspirational appeals?

A

appealing to values, ideals and goals when making a request

25
Q

what is consultation?

A

getting others involved to support your request

26
Q

What is integration?

A

using flattery and being friendly prior to making a request

27
Q

what are personal appeals?

A

appealing to loyalty and friendship when asking for something

28
Q

what is exchange

A

offering favours or benefits in exchange for support

29
Q

what are coalitions

A

getting the support of other people to provide backing when making a request

30
Q

what is pressure as an influence tactic?

A

using demands, threats, and reminders to get someone to do something

31
Q

what is legitimacy as an influence tactic?

A

claiming the authority or right to make a request