Chapter 19 - Human Resource Management in the Global Firm Flashcards
International Human Resource Management IHRM
The planning, selection, training, employment and evaluation of employees for international operations
Host-Country National HCN
An employee who is a citizen of the country in which the multinational enterprise subsidiary or affiliate is located
Parent-Country National PCN
An employee who is a citizen of the country in which the multinational enterprise is headquartered
Third-Country National TCN
An employee who is a citizen of a country other than the home or host country
Expatriate
An employee who is assigned to work and reside in a foreign country for an extended period, usually a year or longer
Expatriate Failure
The premature return of an employee from an international assignment
Culture Shock
The confusion and anxiety, often akin to mental depression, that can result from living in a foreign culture for an extended period
Area Studies
Factual knowledge of the historical, political and economic environment of the host country
Practical Information
The knowledge and skills necessary to function effectively in a country, including information about housing, health care, education and daily living
Cross-Cultural Awareness
The ability to interact effectively and appropriately with people from different language and cultural backgrounds
Repatriation
The return of the expatriate to his or her home country following the completion of a lengthy foreign assignment
Reverse Culture Shock
The confusion and anxiety that can result from the readjustment to the home-country culture
Cultural Intelligence
The capability of an employee to function effectively in situations characterised by cultural diversity
Global Talent Pool
A searchable database of employees, profiling their international skill sets and potential for supporting the firm’s global aspirations
Global Team
An internationally distributed group of people with a specific mandate to make or implement decisions that are international in scope
