Chapter 4- Interpersonal Comm & Diversity

Question 1

Discrimination

Answer 1

Unfair or inappropriate treatment of people based on their group membership.

Question 2

Sex

Answer 2

Biologically based differences that determine whether one is male or female.

Question 3

Gender

Answer 3

Socially learned and reinforced characteristics that include ones biological sex and physiological characteristics.

Question 4

Race

Answer 4

A group of people with a common cultural history, nationality, or geographical location, as well as genetically transmitted physical attributes.

Question 5

Ethnicity

Answer 5

Social classification based on nationality, religion, language, and ancestral heritage, shared by a group of people who also share a common geographical origin.

Question 6

Culture

Answer 6

Learned system of knowledge, behavior, attitudes, beliefs, values, and norms shared by a group of people.

Question 7

Worldview

Answer 7

Individual perceptions or perceptions by a culture or group of people about key beliefs and issues, such as death, god, and the meaning of life, which influence interaction with others.

Question 8

Co-culture

Answer 8

A micro culture; a distinct culture within a larger culture (such as gay and lesbian co culture)

Question 9

Enculturation

Answer 9

The process of transmitting a groups culture from one generation to the next.

Question 10

Acculturation

Answer 10

The process of transmitting a host cultures values, ideas, and beliefs to someone from outside that culture.

Question 11

Cultural context

Answer 11

Aspects of the environment and/or nonverbal cues that convey information not explicitly communicated through language.

Question 12

High-context culture

Answer 12

Culture in which people derive much information from nonverbal and environmental cues.

Question 13

Low-context culture

Answer 13

Culture in which people derive much information from the words of a message and less information from nonverbal and environmental cues.

Question 14

Masculine culture

Answer 14

Culture in which people tend to value traditional roles for men and women, achievement, assertiveness, heroism, and material wealth.

Question 15

Feminine culture

Answer 15

Culture in which people tend to value caring, sensitivity, and attention to quality of life.

Question 16

Intercultural communication

Answer 16

Communication between or among people who have different cultural traditions.

Question 17

Culture shock

Answer 17

Feelings of stress and anxiety a person experiences when encountering a culture different from his or her own.

Question 18

Ethnocentrism

Answer 18

Belief that your culture traditions and assumptions are superior to those of others.

Question 19

Stereotype

Answer 19

To place a person or group of persons into an inflexible, all-encompassing category.

Question 20

Prejudice

Answer 20

A judgement or opinion of someone, formed before you know all of the facts or the background of that person.

Question 21

Intercultural communication competence

Answer 21

Ability to adapt ones behavior toward another in ways that are appropriate to the other persons culture.

Question 22

Motivation

Answer 22

Internal state of readiness to respond to something

Question 23

Skill

Answer 23

Behavior that improves the effectiveness or quality of communication with others.

Question 24

Contact hypothesis

Answer 24

The more contact you have with someone who is different from you, the more positive regard you will have for that person.

Question 25

Third culture

Answer 25

Common ground established when people from separate cultures create a third “new” , more comprehensive and inclusive culture.

Question 26

Mindful

Answer 26

Being conscious of what you are doing, thinking, and sensing at any given moment.

Question 27

Social decentering

Answer 27

Cognitive process in which we take into account another persons thoughts, feelings, values, background, and perceptive.

Question 28

Empathy

Answer 28

Is an emotional reaction to what the the other person is feeling.

Question 29

Adapt

Answer 29

To adjust ones behavior in accord with what someone else does. We can adapt based on the individual, the relationship, or the situation.

Question 30

Communication accommodation theory

Answer 30

Theory that all people adapt their behaviors to others to some extent.

Question 31

Adapt predictively

Answer 31

To modify or change behavior in anticipation of an event.

Question 32

Adapt reactively

Answer 32

To modify or change behavior after an event.

Question 33

The platinum rule

Answer 33

Communicating or behaving toward another person as you assume he or she would like to be treated.