4.

Question 1

Conflict

Answer 1

Reduce with good communication

Question 2

Dissatisfied with a service

Answer 2

if this happens need to make the client happy and willing to return for future services

Question 3

Human relations and communications skills

Answer 3

If effective they build lasting client relationships accelerated personal growth and promote a positive work environment

Question 4

10 step consultation method

Answer 4

6th step is show and tell

Question 5

Effectively communicating

Answer 5

Practical steps in the workplace is to believe in yourself

Question 6

Understand Pple

Answer 6

Is the key to operate effectively in many industries

Question 7

Clients respect

Answer 7

Be consistent by always having a positive attitude

Question 8

Create a game plan offer alternative looks and set future goals

Answer 8

Should be done if your client request a specific look and I cannot be achieved

Question 9

Habitually

Answer 9

Clients who are always late and you should schedule for your last appointment of the day or ask them to arrive earlier than the actual appointment

Question 10

Older clients

Answer 10

For the first time meeting them ask how client wishes to be addressed

Question 11

Interacting communicating with coworkers

Answer 11

Make every effort to remain objective and resist being pulled into spats and cliques be honest and sensitive

Question 12

As a cosmetologist

Answer 12

Do not attempt to fulfill the role of counselor career guide parental soundboard motivational coach for any clients

Question 13

change the subject

Answer 13

If the client is reviewing increasingly personal details

Question 14

Communicating with coworkers

Answer 14

Be honest and sensitive

Question 15

Issues or problems

Answer 15

Recommended you think of possible solutions before communicating with your salon manager

Question 16

Effective communication

Answer 16

The act of successfully sharing information between two people or groups of people so that the information is understood

Question 17

Client intake forms

Answer 17

Document that is also called client questionnaire consultation card for health history

Question 18

Client consultation

Answer 18

The communication with the client that determines the clients need and how to achieve the desired results. Should be done before starting the service

Question 19

5-15 mins

Answer 19

Recommended that you allowed this much time to do a client consultation

Question 20

Determine and rate the clients preference

Answer 20

Your reactions to some to situations beyond your control in billeted to communicate effectively in the face of challenges are critical

Question 21

Schedule mix ups

Answer 21

Always remember to be polite and never argue about who was correct

Question 22

Be aware of your body language

Answer 22

One important golden rule of communication for building a successful beauty industry career