LSOs in Context Flashcards

1
Q

What are the characteristics of an LSO?

A

200 or more employees
Assets worth over $200 Million
Revenue in the Millions
Multiple locations

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2
Q

What makes LSOs Unique?

A
Management Structures
Owners or Shareholders [usually] have little to do with day to day operations.
Operate in many countries
Produce goods and services en masse
Make large contributions to the economy
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3
Q

What are the different types of LSOs?

A

Corporations, Not-For Profit Organisations, Government Business Enterprise (GBE)

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4
Q

Define Management Functions?

A

Refers to the different departments or specialised groups of tasks within an organisation.

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5
Q

Define Operations?

A
Refers to all activities related to the production of a good or service. Including:
Sourcing Suppliers
Managing resources / inputs
Storage / warehousing
New Technology
Quality Management
Facilities Design
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6
Q

Define Human Resources?

A
Human Resources refers to the function which look after the relationship between management and staff.
Staff Motivations
Employment cycle
Recruitment / Selection
Training
Performance Management
Reward / Recognition
Termination
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7
Q

Define R&D?

A

Function which manages the research, creation and development of new products/services.
Testing / Safety
Market Research
Compliance (legal requirements).

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8
Q

Define Sales? (Management)

A
The sales function manages:
Sales strategies + training
Territory management
Targets / Forecast
Merchandising
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9
Q

Define Finance? (Management)

A

The Finance Function handles:
Loans / Debt
Budgets
Fleet Management

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10
Q

How do LSOs Contribute to the economy?

A
  • Make up approximately 50% of GDP
  • Consumer Confidence
  • Inflation
  • Employment
  • Tax Revenue
  • Balance of Payments
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11
Q

Define a Vision Statement?

A

A Vision Statement broadly expresses what the organisation hopes to become - it is future oriented.
The philosophical basis of what the organisation stands for, describing the values and beliefs held in the organisation.

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12
Q

Define a Mission Statement?

A

A Mission Statement formally expresses the reasons for the organisations existence, its purpose and method of operation.
Created by the board of directors and CEO.

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13
Q

What are the External environment pressures?

A
Political
Environmental
Social
Technological
Legal
International
Economic
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14
Q

Identify the Macro environment pressures?

A
Economic
Legal
International
Political
Technological
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