Chapter 12 part 1 Flashcards
1
Q
Accounts receivable aging report
A
a list that lists customer account balance by length of time outstanding
2
Q
Back order
A
an order made for when there is not sufficient inventory on hand to fill the order
3
Q
Picking ticket
A
a list that lists the items and the quantity of each item that the customer has ordered
4
Q
Customer relationship management (CRM) system
A
help organize detailed information about customers to facilitate more efficient and more personalized service
5
Q
Packing slip
A
a list that lists the quantity and description of each item included in the shipment
6
Q
Bill of lading
A
a legal contract that defines responsibility for the goods in transit
