Leadership II - Developing Others

Question 1

What do good leaders do

Answer 1

Strive to leave an organization better than they found it and expect others, at all levels, to do the same

Question 2

How do good leaders accomplish their mission

Answer 2

Developing the right climate, themselves, and others

Question 3

What are the four components of Setting Conditions

Answer 3

Climate and culture are the context in which leaders and followers interact

Each element has an effect on the other

Research has shown that a positive work environment is more productive

Leaders set the tone of the environment

Question 4

What are the factors of a positive climate

Answer 4

How much are you willing to: 
Stick up for them
Train them
Hold them accountable
Be fair and consistent
Respect them

How much do they trust you

How much have their lives improved under your command

How solid and inclusive is the team

Question 5

What does Jim Citrin believe about leadership

Answer 5

The more your goals are directed at benefiting people beyond yourself, the more likely you’ll be to achieve success by inspiring others to support you along the way

Question 6

Define Fairness and Inclusiveness

Answer 6

A leader must use a consistent viewpoint, based on Army principles, in treatment of others in order to build a positive climate. All leaders are responsible for adhering to equal opportunity policies and preventing any form of harassment.

Question 7

Define Encouraging Initiative

Answer 7

A key goal for any leader is to encourage subordinates to exercise initiative

Leaders who create a non-threatening environment invoke initiative

Initiative and follow up are essential to success

Question 8

Define Self-Awareness

Answer 8

Being aware of one’s traits, feelings, and behaviors

Enables leaders to recognize their strengths and weaknesses

In contrast, leaders who lack self-awareness are often seen as arrogant and disconnected from their subordinates

Question 9

What are the three core experiences a leader goes through during their career

Answer 9

Institutional training

Training and job experience gained during operational assignments

Self-development

Question 10

What are the three principle ways a leader can develop others

Answer 10

Counseling
Coaching
Mentoring

Question 11

How many steps is the counseling process

Answer 11

4

Question 12

What are the four steps in the Counseling Process

Answer 12

Identify the need for counseling
Prepare for counseling
Conduct the counseling **DEVELOP A PLAN OF ACTION
Follow up

Question 13

Define couseling

Answer 13

The process used by leaders to review a subordinates demonstrated performance and potential.

Question 14

How many types of counseling are there

Answer 14

3

Question 15

What are the types of counseling

Answer 15

Event

Performance

Professional Growth

Question 16

Define Performance Counseling

Answer 16

A review of a subordinate’s duty performance during a specified period

The leader and the subordinate jointly establish performance objectives and clear standards for the next counseling period

Focuses on the subordinate’s strengths, weaknesses, and potential

Required under the OER / NCOER reporting systems

Question 17

Define Event Counseling

Answer 17

Covers a specific event or situation

May precede specific events such as going before the promotion board

May follow events such as exceptional or poor duty performance

Recommended for reception into an organization, or separation from the Army

Question 18

Define Growth Counseling

Answer 18

Includes planning for the accomplishment of individual and professional goals

Has a developmental orientation

Assists subordinates in achieving organizational and individual goals

Question 19

Define Active Listening

Answer 19

Counseling requires the skill of active
listening, by both counselor and
subordinate, in order to be effective.

Eye Contact
Pay full attention
Avoid interrupting speaker
Send signals to show you are following the speaker

Question 20

How many approaches to counseling are there

Answer 20

3

Question 21

List the types of approaches to counseling

Answer 21

Directive

Nondirective

Combined

Question 22

Define Directive Counseling

Answer 22

Works best to correct simple problems

On-the-spot corrections

The leader does the talking; tells the subordinate what to do and when to do it

Question 23

Define Nondirective Counseling

Answer 23

Preferred method

Leaders use their experiences, insight and judgment

Used to explain the counseling process and defining expectations

Question 24

Define Combined Approach Counseling

Answer 24

The leader uses techniques from both the
directive and nondirective approaches

Emphasizes the subordinate’s planning
and decision-making responsibilities

Question 25

What constitutes effective counseling

Answer 25

Respect the subordinate (empathy)
Have credibility
Remove personal bias
Avoid rash judgments
Maintain self control
Possess flexible counseling methods
Follow up on the plan of action
Be honest and blunt
Help them help themselves
Gain the trust of the subordinate
Understand the full problem before trying to fix it
**  You must ask the following question:  Did the subordinate fail as a Soldier or did the Leader fail as a counselor??

Question 26

Define Coaching

Answer 26

The guidance of another person’s development in new or existing skills during the practice of those skills.

Relies primarily on teaching and guiding to develop capabilities

Involves ‘hands on approach”

Learning by doing

Question 27

Define mentoring

Answer 27

A leader with greater experience providing advice and guidance with focus on growing in the profession.

Question 28

Define mentorship

Answer 28

The voluntary developmental relationship that exists between a person of greater experience and a person of lesser experience that is characterized by mutual trust and respect.

Question 29

What are the three developmental stages of Building Team Skills

Answer 29

Formation

Enrichment

Sustainment

Question 30

Define the General Formation Stage

Answer 30

Reception and orientation into unit
Learn about leaders and fellow Soldiers
Achieve acceptance and belonging

Reception is meeting the leader. Orientation is meeting everyone else and learning the schedules and other requirements for the job

Question 31

Define the Formation Stage in Deployments and War

Answer 31

Coping with fear of unknown

Adjusting to separation from home and family

Question 32

Define the General Enrichment Stage

Answer 32

Gain trust in leaders and other members of unit

Establish authority, allow for growth, and build pride in the organization

Most important thing leaders do to establish this stage of team building is TRAINING

Question 33

Define the Enrichment Stage in Deployments and War

Answer 33

Demonstrate Competence

Becoming a Team Member

Learn About the Threat

Question 34

Define the General Sustainment Stage

Answer 34

Ownership and pride exists in the unit; “Think as a Team”

Share ideas and feelings freely

Sustain trust and confidence

Question 35

Define the Sustainment Stage in Deployments and War

Answer 35

Adjust to continuous operations

Cope with the current situation

Adjust to enemy actions

Question 36

Define Achieving

Answer 36

Achieving is Mission Accomplishment

Achieving begins in the short term by setting objectives

Question 37

Define successful execution

Answer 37

Successful execution of a plan is based on preparation beforehand. Mission success requires task understanding, supervision, assessing progress, and implementing required adjustment decisions.

Question 38

Define Adaptability

Answer 38

An effective change in behavior in response to an altered situation. (Para 10-48)

Tools for Adaptability:
The ability identify the essential elements critical for performance in each new situation.

The ability to change practices or unit actions by quickly capitalizing on strengths and minimizing weaknesses.

Question 39

How many levels of leadership are there

Answer 39

3

Question 40

What are the three levels of leadership

Answer 40

Direct (Teams/Unit/Task Force Perspective)

Organizational (Systems and Processes Perspective)

Strategic (Global/Regional/National Perspective)

Question 41

What medium does each level of leadership work through

Answer 41

Direct (Face to Face/First Line)

Organizational (Indirect through multiple levels of subordinates)

Strategic (Major command through DoD level positions)

Question 42

Define Direct Level Leadership

Answer 42

Direct leaders provide one on one guidance and direction; interaction at the lowest levels of the Army. Direct level leader positions would include:
squad leader
platoon sergeant / platoon leader
Company Commander
Battalion Commander

NCOS are in direct leadership positions more often than officers and Army civilians and are crucial for day-to-day development and care of Soldiers

Question 43

Define Organizational Level Leadership

Answer 43

An organizational leader must guide his subordinates to fulfill missions provided by higher commands. He must convey to the direct leaders under him his intent and manage his resources and personnel to achieve the mission.

Brigade Commander
Division Commander
Corps Commander

Question 44

Define Strategic Level Leadership

Answer 44

Strategic level positions involve responsibility for large complex organizations. Focused on long term national security and Geo-Political objectives.

Major commands (MACOMs)
Department of Defense