Tourism management Flashcards

Tags: Business, Business & Finance, Management, Management 101, Tourism

Decks in this Class (13):

  • Basic Facts
    5 Cards
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  • Chapter 1 The Metamorphosis Of Services
    15 Cards
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  • Chapter 2 Special Features Of Services
    11 Cards
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  • Chapter 3 Service Quality
    16 Cards
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  • Chapter 4 Understand And Involve Custome
    17 Cards
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  • Chapter 5 Service Vision Service Design
    15 Cards
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  • Chapter 6 Service Marketing Customer Exp
    10 Cards
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  • Chapter 7 Service Guarantees Service Fai
    11 Cards
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  • Chapter 8 Manage And Involve Employees I
    10 Cards
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  • Chapter 9 Leadership In Service Organiza
    10 Cards
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  • Ubungen
    10 Cards
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  • Group Presentations
    5 Cards
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  • Guest Presentations
    4 Cards
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Current Learners (4)