Flashcards in Week 1.a - Intro to OB Deck (16)
The study of how people, individuals, groups and structures affect organizations’ behaviours is
What is the purpose of Organizational Behaviour
Its purpose is to build better relationships by achieving human objectives, organizational objectives, and social objectives.
OB is an applied behvioural science and it takes contributions from what other 4 behavuoural science feilds
2) Social Psychology
OB provides a ________ approach & believes that behaviour is not ______
OB provides a SYSTEMATIC approach and believes that behavour is not RANDOM
What 3 things does one take into consideration when analyzing an Organization's Behaviour? (the OB Model)
- Inputs, Processes and Outcomes
What 3 levels are looked at for Inputs, Processes and Outcomes looked at?
The Individual level, the Group level and the Organizational Level
Name some things that you may want to consider when analyzing INPUTS at the INDIVIDUAL level?
- Diversity, Personality, Values
Name some things that you may want to consider when analyzing INPUTS at the GROUP level?
- Group structure and roles, team responsibilities
Name some things that you may want to consider when analyzing INPUTS at the ORGANIZATIONAL level?
- Structure and Culture
Name some things you may want to consider when analyzing the PROCESSES at the INDIVIDUAL level
- Emotions and moods, motivation, Perception, decision making
Name some things you may want to consider when analyzing the PROCESSES at the GROUP level
- Communication, leadership and power, politics, conflict and negotiation
Name some things you may want to consider when analyzing the PROCESSES at the ORGANIZATIONAL level
- Change Practices
Outcomes at the Individual Level look at
- Attitudes, stress, task performance, citizenship behaviour, withdrawal behaviour
Outcomes at the group level look at
Group Cohesion and group functioning
What is Citizenship Behaviour
Going above and beyond; citizenship behavior is a person's voluntary commitment within an organization or company that is not part of his or her contractual tasks.