Week 1.a - Intro to OB Flashcards Preview

Organizational Behaviour Midterm > Week 1.a - Intro to OB > Flashcards

Flashcards in Week 1.a - Intro to OB Deck (16)
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1

The study of how people, individuals, groups and structures affect organizations’ behaviours is

Organizational Behaviour

2

What is the purpose of Organizational Behaviour

Its purpose is to build better relationships by achieving human objectives, organizational objectives, and social objectives.

3

OB is an applied behvioural science and it takes contributions from what other 4 behavuoural science feilds

1) Psychology
2) Social Psychology
3) Sociology
4) Anthropology

4

OB provides a ________ approach & believes that behaviour is not ______

OB provides a SYSTEMATIC approach and believes that behavour is not RANDOM

5

What 3 things does one take into consideration when analyzing an Organization's Behaviour? (the OB Model)

- Inputs, Processes and Outcomes

6

What 3 levels are looked at for Inputs, Processes and Outcomes looked at?

The Individual level, the Group level and the Organizational Level

7

Name some things that you may want to consider when analyzing INPUTS at the INDIVIDUAL level?

- Diversity, Personality, Values

8

Name some things that you may want to consider when analyzing INPUTS at the GROUP level?

- Group structure and roles, team responsibilities

9

Name some things that you may want to consider when analyzing INPUTS at the ORGANIZATIONAL level?

- Structure and Culture

10

Name some things you may want to consider when analyzing the PROCESSES at the INDIVIDUAL level

- Emotions and moods, motivation, Perception, decision making

11

Name some things you may want to consider when analyzing the PROCESSES at the GROUP level

- Communication, leadership and power, politics, conflict and negotiation

12

Name some things you may want to consider when analyzing the PROCESSES at the ORGANIZATIONAL level

- Change Practices

13

Outcomes at the Individual Level look at

- Attitudes, stress, task performance, citizenship behaviour, withdrawal behaviour

14

Outcomes at the group level look at

Group Cohesion and group functioning

15

What is Citizenship Behaviour

Going above and beyond; citizenship behavior is a person's voluntary commitment within an organization or company that is not part of his or her contractual tasks.

16

What is an example of Withdrawal Behaviour

- Absenteeism, lateness