Unit 4 SAC 1B Flashcards Preview

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Flashcards in Unit 4 SAC 1B Deck (25)
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1
Q

Employee relations

A

refers to the total interaction that occurs between an employer (and their representatives) and the employee (and their representatives) in regard to the establishment of conditions of employment.

2
Q

Employer

A

An employer, for legal purposes: exercises control over employees, has responsibility for payment of wages, holds the power to dismiss employees.

3
Q

Employee

A

An employee is a worker under an employer’s control. Control may involve: the location of the workplace, the way in which the work is performed, the degree of supervision involved. These criteria are critical in determining legal disputes over the employment contract.

4
Q

Trade unions

A

organisations formed by employees and members in an industry to represent them in efforts to improve their wages and the working conditions

5
Q

Employer associations

A

organisations that represent and assist employer groups.

6
Q

Log of claims

A

a list of demands made by workers (often through their union) against their employers. These demands cover specific wages and conditions. Employers may also serve a counter-log of claims on the union.

7
Q

Award

A

A legally binding agreement that sets out minimum wages and conditions for a group of employees.

8
Q

Collective bargaining

A

involves determining the terms and conditions of employment through direct negotiation between unions and employers.

9
Q

Wage indexation

A

is a process whereby wage increases are given by a tribunal in national wage cases, in line with increases in the cost of living (prices).

10
Q

Enterprise bargaining

A

the process of directly negotiating wages and employment conditions between employers and employees at the enterprise level.

11
Q

Conciliation

A

occurs when a third party participates in the resolution of a dispute and attempts to help resolve the differences through discussion.

12
Q

Arbitration

A

occurs when a ‘judge’ (such as a commissioner of Fair Work Australia) or a panel of ‘judges’ hears both arguments in a dispute in a more formal court-like setting and determines the outcome.

13
Q

collective/enterprise agreement

A

a negotiated agreement between an employer and a union or a group of employees.

14
Q

common law individual (employment) contract

A

covers those employees who are not under any award or collective/enterprise agreements.

15
Q

Conflict

A

refers to disputes, disagreements or dissatisfaction between individuals and/or groups.

16
Q

strike

A

occurs when employees withdraw their labour for a period of time in pursuit of improvements in their employment conditions.

17
Q

lockout

A

occurs when employers close the workplace for a period of time as a means of applying pressure to employees during a period of industrial conflict.

18
Q

Green Bans

A

bans imposed by trade unions on any development that is considered harmful to the environment or an area of historical significance.

19
Q

Protected industrial action

A

refers to action taken by either party to a dispute that has been approved by Fair Work Australia.

20
Q

Unprotected industrial action

A

refers to action that has not been approved by Fair Work Australia.

21
Q

Negotiation

A

is a method of resolving disputes whereby discussions between the parties result in a compromise and a formal or informal agreement about a dispute.

22
Q

Mediation

A

is the confidential discussion of issues in a non-threatening environment, in the presence of a neutral, objective third party. Many organisations now specify mediation as a first step in their dispute resolution or grievance procedures.

23
Q

grievance procedure

A

provides an orderly system whereby the employee and employer can resolve matters relating to complaints about wages, hours, working conditions or disciplinary action.

24
Q

Hierarchy of needs

A

is Maslow’s sequence of human needs in the order of their importance.

25
Q

Motivation−hygiene theory

A

is the idea that satisfaction and dissatisfaction are caused by separate sets of factors