Unit 3: Human Resource Development Flashcards
A strategy of OD that typically involves the process of problem identification, data gathering, feedback of the data to the client group, data discussion and diagnosis, action planning, action, and reevaluation. These processes are recycled as needed to increase organization effectiveness.
Action research model
A theory concerning the adult learning process, which advocates an experience-based, problem-centered, participative, and collaborative training method. Also called andragogy.
Adult learning theory
Networks of people involved in anytime-anywhere learning. Combines self-study with substantial, rapid, asynchronous interactivity with others who are involved in the learning process.
ALN (Asynchronous Learning Networks)
An evaluation procedure in which employers are ranked by identifying the best and worst employees on a list. These names are then removed from the list, and the best and worst of the remaining names are identified. The procedure continues until everyone on the list has been ranked.
Alternate ranking
The adult learning process, which tends to be more experience-based, more problem-centered, more participative, and more collaborative than traditional grade school.
Andragogy
A training technique in which the trainee, or apprentice, works with a skilled employee who teaches the apprentice how to perform the job.
Apprenticeship
A series of problem-solving and decision-making activities in which groups of employees interact. ___________________ are typically used to assess the management potential of employees; however, they also can be used for training purposes.
Assessment centers
The phase of the systems model of training in which the need for training and development is examined, as well as the resources available to provide the training both within the organization and in the external environment.
Assessment phase
A form of graphic rating scales where each point along the scale is accompanied by a specific behavioral description.
BARS (Behaviorally anchored rating scales)
The objectives of a training program written in specific behavioral terms that describe the behavior the trainee is expected to learn, the standards of performance the trainee is expected to achieve, and the requirements and time limitations for how the behavior is to be performed.
Behavioral objectives
A performance evaluation method that consists of reporting how frequently certain behaviors are observed.
BOS (Behavioral observation scales)
The development of a sequential series of career activities that an individual might pursue during his or her career.
Career pathing
a post test-only design where data are collected only after a training program has been completed.
Case study
A form of performance evaluation bias: The tendency for an evaluator to give average ratings to all employees.
Central-tendency effect
The process of combining several responses together to form a series of activities that are performed sequentially.
Chaining
A form of learning involving responses of the autonomic nervous system where a conditioned stimulus (CS) is paired with an unconditioned stimulus (UCS) to produce a conditioned response.
Classical conditioning
An evaluation procedure in which employees are simply placed in different categories describing their overall performance.
Classification procedure
The knowledge, skills, abilities, and behaviors that are essential for successful performance.
Competency
A form of programmed instruction in which the trainee interacts with a computer to learn new information and answers questions asked by the computer.
Computer-assisted instruction
To maintain their professional certification, many professionals are required to obtain credit for educational experiences. Often referred to as CEUs.
Continuing education units
