Unit 2.1- Understanding management, leadership and decision making

Question 1

What are the 4 functions of management?

Answer 1

Planning,directing,organising,controlling

Question 2

What are the 3 categories for roles of management?

Answer 2

Interpersonal
Informational
Decisional

Question 3

What are the 4 types of leaders?

Answer 3

Laissez-faire- the leadership responsibilities are shared by all
Paternalistic- Leader acts as a ‘father figure’
Autocratic- Leader makes decisions without reference to anyone else.
Democratic- Encourages decision making from different perspectives

Question 4

What is the trait theory?

Answer 4

certain personality traits differentiate a good leader/manager from the rest -

Question 5

In the blake mouton grid, what has high concern for task and high concern for people?

Answer 5

Team management

Question 6

In the blake mouton grid, what has low concern for task and high concern for people?

Answer 6

Country club

Question 7

In the blake mouton grid, what has high concern for task and low concern for people?

Answer 7

Produce or perish management

Question 8

In the blake mouton grid, what has low concern for task and low concern for people?

Answer 8

Impoverished management

Question 9

What are the seven stages of the tannenbaum schmidt continuum?

Answer 9

• Manager makes decision and announces it
• Manager sells decision
• Manager presents ideas and invites questions
• Manager presents the tentative decision subject to change
• Manage presents problem
• Manager asks group to make a decision
• Manager permits subordinates to function within limits defined by their superior

Question 10

In Mintzberg’s theory, What is a figurehead?

Answer 10

They represent their colleagues, considered to have authority

Question 11

In Mintzberg’s theory, What is a leader?

Answer 11

creates and maintains an effective working environment, motivates and develops more junior employees

Question 12

In Mintzberg’s theory, What is a Liason?

Answer 12

communicate with internal and external contacts

Question 13

In Mintzberg’s theory, What is a Monitor?

Answer 13

search for internal and external information relevant to the business

Question 14

In Mintzberg’s theory, What is a Disseminator?

Answer 14

a central communication role

Question 15

In Mintzberg’s theory, What is a Spokesperson?

Answer 15

represent and speak for their organisation.

Question 16

In Mintzberg’s theory, What is a Entrepreneur?

Answer 16

Plans and initiates changes in the business.

Question 17

In Mintzberg’s theory, What is a Disturbance handler?

Answer 17

deals with unexpected crises

Question 18

In Mintzberg’s theory, What is a Resource allocator?

Answer 18

decides the most effective use of an organisation’s resources

Question 19

In Mintzberg’s theory, What is a Negotiator?

Answer 19

engage in negotiations inside and outside the business