UM 04 Leader Influence Flashcards Preview

NCOA > UM 04 Leader Influence > Flashcards

Flashcards in UM 04 Leader Influence Deck (26)
Loading flashcards...
1
Q

Leadership requires 3 General Skills “DACing”

A

Diagnose, Adapt, Communicate

2
Q

DIAGNOSING:

A

SITUATION= Mission (meetings, standards, mission being completed, passing inspections)
PEOPLE (morale, training, esprit de corps, discipline)
ENVIRONMENT (resources & structure)

3
Q

ADAPTING

A

Adapts leadership style & approach (authoritarian, country club, impoverished, team leader)

4
Q

COMMUNICATE

A

Listening, explaining, written, questioning, verbal, non verbals

5
Q

Authoritarian Leadership Style

A

Task oriented, strong on schedules,expects people to do what they are told, keep creativity to yourself (difficult for subordinates to develop)

6
Q

Country Club Leadership Style

A

Uses mostly reward power to maintain discipline, incapable of employing the more punitive coercive, and legitimate powers

7
Q

Impoverished Leadership Style

A

“delegate and disappear” management style. Not committed to task, allows team to do whatever it wants

8
Q

Team Leader Leadership Style

A

Leads by positive example, fosters a team environment, manger can reach highest potential. Encourages team to reach goals effectively as possible, works to strengthen bonds

9
Q

Self Efficacy & Locas of Control

A

The amount of control people feel they have in preforming a particular task

10
Q

Types of POSITION POWER

A

Coercive, Connection, Reward, Legitimate

11
Q

Types of PERSONAL POWER

A

Referent, Information, Expert

12
Q

Coercive Power:

A

Deals with leader’s ability to provide punishment or consequences for not performing.

13
Q

Connection Power:

A

Leader’s association with people of influence in/out of organization.

14
Q

Reward Power:

A

Ability to praise and give rewards

15
Q

Legitimate Power:

A

(rank doesn’t matter) title, role or position within organization.

16
Q

Referent Power;

A

Based largely on leader’s personal traits, seen as likable, charismatic, inspire trust and confidence.

17
Q

Information Power:

A

Based on access to data and information that is important to others.

18
Q

Subject Matter Expert (SME)

A

Ability to influence through education, experience and job knowledge.

19
Q

Hygiene Factors:

A

Can motivate/demotivate (flickering of lights, room temp, etc)

20
Q

Hierarchy Theory

A

Basic needs have to be met

21
Q

X & Y Theory

A

People who need to be prompted

22
Q

McClelland’s Motivational Profile Theory:

A

3 Parts: Achievement, Power & Affiliation

23
Q

Contemporary Motivation

A

3 Phase Approach:
Membership level
Performance level
Involvement level

24
Q

System Level Rewards:

A

get rewards for doing the “minimum” Examples: Leave every month, base pay, medical, dental, housing

25
Q

Performance Level Rewards:

A

Quarterly awards, time off pat on back (these are types of supervisory level rewards)

26
Q

Involvement Level Rewards:

A

If you find the job you love..you’ll never work a day in your life, internal motivation, self motivated