UM 02 Team Buliding Flashcards Preview

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Flashcards in UM 02 Team Buliding Deck (15)
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1
Q

A Group is defined as:

A

A gathering of persons (or objects) located together.

2
Q

A Team is defined as:

A

A group organized to work together

3
Q

5 Team Roles: “ CAREF”

A
Creator
Advancer
Refiner
Executor
Flexor
4
Q

CREATORS

A

(Idea people) Focus on the possibilities, generate new ideas & fresh concepts

5
Q

ADVANCERS

A

(Move things forward) Focus on the interaction, communicate new ideas & carry them forward, manage the human component of any solution, whip up enthusiasm for a project

6
Q

REFINERS

A

(Analyze find details) Focus on the analysis, challenge all concepts, use methodical process to analyze things, detect possible flaws & problems

7
Q

EXECUTORS

A

(Gets up & does it) Focus on realization, follow up on team objectives & implement ideas & solutions, deliver concrete results & seek successful implementations

8
Q

FLEXOR

A

(Focuses on the big picture) Can focus on everything. Combo of all 4 roles, can adapt styles to fit need of team.

9
Q

Panic-Elation-Panic Cycle

(P.E.P. Cycle)

A

Occurs when in situation that require us to come up with new ideas.

10
Q

The “Z’ Process

A

Ideas that bounce back and forth among the Creators Advancers, & Refiners

11
Q

Team Dynamics Is:

A

An ongoing process involving interaction of individuals within a team to move toward or away from achieving the desired objective.

12
Q

“A FAIL”

The Five Common Pitfalls of a Team

A
Absence of trust
Fear of conflict
Avoidance of accountability
Inattention of results
Lack of commitment
13
Q

The Five “C”s of a Team

A
Community
Cooperation
Coordination
Communication
Coaching
14
Q

Five Stages of Team Development

A
Forming
Storming
Norming
Performing
Ajourning & Transforming
15
Q

What should you consider when assessing team success?

A

T-alents (skills abilities)
E-xpertiese (knowledge & experience)
A -ssessment (customer service surveys)
M -eans (recourseces to include equipment, facilities)