U3: AOS1 (Management Styles + Skills + Interrelationship) Flashcards

1
Q

What are the 5 management styles?

A

1) Autocratic
2) Persuasive
3) Consultative
4) Participative
5) Laissez-Faire

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

What is a management style?

A

The manner/approach taken by a manager in providing directions, implementing plans, and motivating people.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

What is an Autocratic management style?

A

Management style where decision-making is centralised, with little employee participation.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Autocratic style

1) 2 Advantages
2) 2 Disadvantages

A

1)
- Decision-making is quick
- Decisions made by experienced leader

2)
- Decisions are one-sided and biased
- Lowers employee motivation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

What is a Persuasive management style?

A

Management style where managers make business decisions, but persuade workers of the reasons and benefits behind those decisions.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Persuasive style

1) 2 Advantages
2) 2 Disadvantages

A

1)
- Decision-making is quick
- Gains employee trust/support

2)
- Decisions are one-sided and biased
- Lowers employee motivation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

What is a Consultative management style?

A

Management style where employees are consulted when making a decision, but ultimate decision is made by manager.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Consultative style

1) 2 Advantages
2) 2 Disadvantages

A

1)
- Variety of ideas
- Motivates/satisfies employees

2)
- Employees may be unhelpful
- Time-consuming

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

What is a Participative management style?

A

Management style where decision-making is shared between manager and employees.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Participative style

1) 2 Advantages
2) 2 Disadvantages

A

1)
- Variety of ideas
- Motivates/satisfies employees

2)
- Conflict can arise between employees
- Time-consuming

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

What is a Laissez-Faire management style?

A

1) Management style that leaves the majority of decision-making and running of business operations to employees.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Laissez-Faire style

1) 2 Advantages
2) 2 Disadvantages

A

1)
- Motivates employees
- Encourages communication/teamwork

2)
- Possible loss of direction
- Employees may feel unnerved by responsibility

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

What are the 3 aspects that determine the most appropriate management style in a situation?

A

1) Employee experience
2) Nature of task (high risk/low risk)
3) Time

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

What are the 6 main management skills?

A

1) Communication
2) Delegation
3) Planning
4) Leading
5) Decision-making
6) Interpersonal

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

What are Communication skills?

A

The process of creating and exchanging information between people to produce a required response. Involves building relationships with stakeholders through reading, writing, and oral communication.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

What are Delegation skills?

A

Passing authority down the hierarchy to perform tasks or make decisions. Promotes organisation and helps with skill and job training for subordinates, to whom the tasks are delegated.

17
Q

What are Planning skills?

A

The formalised decision-making process that is orientated on achieving future objectives. Reduces levels of uncertainty in a business, and structures goals and objectives.

18
Q

What are Leading skills?

A

The process of guiding workers toward achieving the goal of a business in a motivated and efficient manner. Includes influencing others to achieve objectives, motivating employees, and being empathetic toward employee struggles. They must have an understanding of their employees.

19
Q

What are Decision-making skills?

A

The multi step approach whereby a selection is made between a range of different alternatives to best suit the situation.

20
Q

What are Interpersonal skills?

A

The ability for a manager to empathise and socialise with employees so as to address any personal issues and increase motivation.