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A level Travel and Tourism > Theme 1 > Flashcards

Flashcards in Theme 1 Deck (100)
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1

International tourists

tourists coming from abroad

2

Secondary spending

the money that visitors spend on secondary products and services during their visit

3

Domestic Tourism

is people travelling within their country

4

Tourism

the movement of people to countries or places outside their usual environment for personal or business/professional reasons

5

Visitors

People engaging in tourism

6

Day visitors

Visitors whose travel does not include an overnight stay

7

Tourism product

Includes a number of categories
-accommodation, hospitality, transport,guided tours, tourist guides, travel agencies, other reservation services, cultural services- museums, sports and recreational services, retail

8

Travel trade

it is a third party to book trips that acts a bridge between visitors and tourism products

9

inbound tourism

these are people who enter a country to visit for tourism purposes

10

outbound tourism

tourists who are leaving their own country to visit another for the purposes of tourism

11

Visit Britain- visit England

public organisation for tourism in Britain

12

visit Wales

public organisation for tourism in Wales

13

visit Scotland

public organisation for tourism in Scotland

14

Northern Ireland tourist board

public organisation for tourism in northern ireland

15

sustainable tourism

Sustainable tourism is an industry committed to making a low impact on the environment and local culture, while helping to generate future employment for local people - ecotourism, national parks

16

What are the different types of travel?

Day trips, leisure travel, corporate/business, specialist travel, visiting friends or family

17

leisure travel

Tourists travelling for their own pleasure and enjoyment or to take a relaxing holiday

18

Reasons for leisure travel

special interest - hen and stag parties
special event - football match in another city
Package holidays
holidays planned by tourists themselves
cruises
seasonal events - festival or sporting events

19

What is a short break?

this is a common form of leisure travel which includes city breaks to destinations such as London/Paris or a countryside break in a rural location - Peak District

20

Reasons for corporate travel

Attending meeting or conference
Attending training or to deliver training
To work in another geographical location for a while to work on a short term contract
Incentive travel

21

Incentive travel

A trip or holiday that is given to an employee for reaching their targets or for extremely goof performance in their job

22

What is Specialist travel?

Tourists that are travelling for a particular reason
- to participate in a sport or to go on a specific kind of holiday. E.g. honeymoon
Some travel and tourism organisations operate in highly specific markets to provide for some of these specialist customers.

23

Reasons for specialist travel

Adventure
health
education
heritage or culture
gap year
conservation
sustainable tourism or responsible travel
special interests or hobbies
wedding and honeymoons

24

Visiting friends or relatives VFR

Usually leisure travellers staying overnight with friends or family
- may also be visiting the area for business purposes but choose to stay with family/friends to save money or to meet up
-can be domestic, inbound or outbound
-VFR tourists tend to stay longer in comparison to other types

25

Day trips

Don't include an overnight stay
-information about the number, value and types of day visitor is given in the Great Britain Day Visits Survey

26

Reasons for day trips

Visiting a city to go shopping or for an event
Going to a visitor attraction
Going to the countryside for relaxation or for actives

27

Different types of customers

Family
couple/individual
groups
customer with specific needs
corporate travellers

28

Individuals/couples as customers

someone travelling alone or with another person
An individual may require a single room and might have to pay a supplement for this
may want to join tours or activities with other people at some point or may prefer their own company

29

Families - customers

Family size can facet what they can do on holiday
Single parent family with young children will have different requirements to an extended family with teens
Different generations on holiday = different interests
May require entertainment = babysitting, kids clubs

30

Groups - customers

School groups, special interest groups, friends
Some may have similar needs but groups are made up of individuals all with different needs