The employer - employee relationship

Question 1

Employer responsibilities

Answer 1

-Upholding contracts and legislation

Question 2

Obligations under the employment contract

Answer 2

• Pay minimum rates under the ‘real estate award’
• Compensate staff members for expenses
• Ensure workplace health and safety
• Maintain work cover insurance
• Pay superannuation
• Deduct an appropriate amount of tax
• Give notice to terminate employment

Question 3

The real estate industry award

Answer 3

-Contains requirements in relation to pay, leave, hours, terminations and allowances

Question 4

Commission only

Answer 4

• Registered salesperson or fully licensed agent
• Must already achieve a minimum threshold amount of 125% or more of the equivalent annual minimum wage
• Employee and employer must have a written agreement
• Held actual licence for at least 12 months within 3 years prior
• 21 years old

Question 5

Commission entitlement if employment has ended

Answer 5

-May need to seek ‘fair work’ advice if in a dispute

Question 6

Calculating number of hours worked

Answer 6

-38 hours per week

Question 7

Reasonable additional hours

Answer 7

-Employer must not request a full time employee to work more then 38 hours per week unless the additional hours are reasonable

Question 8

Working on a public holiday

Answer 8

-Employee will be entitled to a day off unless employer requires employee to work, however employees can refuse

Question 9

What else is covered in the award?

Answer 9

• Casual loading rates
• Motor vehicle allowances
• Phone allowances
• Entitlements when an employer requires an employee to be on call or stand by

Question 10

Employee responsibilities

Answer 10

• Completing required work within timeframe
• Following agency procedures and policies
• Honesty in dealing with employers money, resources and property
• Meet expected standards of behaviour, ethics and conduct
• Confidentiality in dealing with certain work related information

Question 11

Agency office procedures

Answer 11

-Policies and procedures documented in accordance with their established operating procedures

Question 12

Personal presentation and professional image

Answer 12

• Presentable and functioning laptop
• Well groomed
• Appropriate attire
• Professional presentation materials
• Well presented and clean vehicle

Question 13

Work performance review

Answer 13

-Employers will conduct reviews to discuss whether the employers work performance is meeting expected agency and industry benchmarks