Technical article - Building blocks of performance management Flashcards Preview

Performance Management ACCA > Technical article - Building blocks of performance management > Flashcards

Flashcards in Technical article - Building blocks of performance management Deck (15)
Loading flashcards...
1

What are the three areas of performance for the Fitzgerald and Moon building block?

-Dimensions
-Standards
-Rewards

2

What are the two types of dimensions?

Results and determinants

3

What are results?

Key actions taken by management in the past

4

What are determinents?

forward looking dimensions (future performance)

5

What are the six dimensions?

Financial performance
Competitiveness
Quality
Innovation
Flexibility
Resource utilization

6

What are the two results dimensions?

Financial performance
Competitiveness

7

What are the four determinants dimensions?

Quality
Innovation
Flexibility
Resource utilization

8

What are the three standards?

Ownership
Achievability
Equity

9

Which standard is...

Who is responsible for achieving the standard?

Ownsership

10

Which standard is...

What level are the standards set at?

Achievability

11

Which standard is...

Can we use the standards for a fair appraisal across the company?

Equity

12

What are the three rewards?

Clarity
Motivation
Controllability

13

Which reward is...

Is the system understandable to all employees?

Clarity

14

Which reward is...

Will the system drive employees to achieve their objectives?

Motivation

15

Which reward is...

Do employees have control over their areas of responsibility?

Controllability