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Flashcards in Tactical Communication Deck (7)
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1

A in AWOCA

Ask - ask without threat of enforcement, gives an
Idea of behaviour.

2

W in AWOCA

Why? - people need to know why you have asked them to do something.

3

O in AWOCA

Options - Good/bad/good finish on a high, give motivators (time, money, family, reputation).

4

C in AWOCA

Confirm - confirm their understanding, confirm they understand the consequences, removes “I didn’t understand”.

5

A in AWOCA

Act - accordingly and using TENR, carry out what you said you would do.

6

Note 3 of the 7 TacComms principles.

Begin with a low key approach.
Be professional.
Remain calm, speak clearly and calmly.
Listen actively and clearly.
Be assertive.
Use positive instruction.
Explain what your going to do and why.

7

Describe the three types of people you will deal with in the Police.

People demonstrating co-operative behaviour (law abiding)(do what you as, easy to deal with).
People demonstrating uncooperative behaviour (Difficult)(obstructive, prepared to commit offences).
People demonstrating passive aggressive behaviour (Sneaky)(operate under illusion, least pleasant, untrustworthy).