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Medical Assistant > Scheduling > Flashcards

Flashcards in Scheduling Deck (9)
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1

making an appointment for a patient in advance

Advance Booking

2

seeing patients on the same day at the same time

Clustering

3

two patients are given the same appointment time

Double Booking

4

get an interpreter

Hard of Hearing or Deaf Patients

5

offer to reschedule a patient's appointment if the provider is late

Late Provider

6

a patient who has not been seen by the provider before or who has not been seen in three or more years (coding/billing purposes)

New Patient (NP)

7

patients who have missed their scheduled appointment

No Show (NS)

8

schedule at the least invasive first if the patient is having multiple of these

Tests

9

three or four patients are scheduled every half hour and are seen in the order in which they arrive at the office

Wave Scheduling