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Flashcards in SA04 - Diversity Deck (17)
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1

Diversity Awareness

Diversity awareness is the ability to recognize and respond to the needs of various groups within an organization to improve working relationships, productivity, customer satisfaction, and unit and mission effectiveness.

2

Equal Opportunity

EO refers to legal and regulatory mandates prohibiting discrimination based on race, color, sex, national origin, religion, age, disability, and reprisal. it is not the same as diversity

3

Affirmative action

refers to voluntary or mandated programs developed for the purpose of overcoming imbalances in the workforce that affect designated groups, such as members of minority groups, women, veterans, and people with disabilities. not the same as diversity.

4

Social Sensitivity

an organization must be supportive of diversity if it intends to be productive and successful. Achieving this requires all Airmen to develop keen awareness and understanding of others’ emotions, feelings, personality, temperaments, strengths, cultural differences, values, beliefs, etc.

5

Interpersonal communication

the most effective method for developing personal awareness of the diversity dynamics that exist within our organizations.

6

Stereotypes

a fixed or distorted generalization about ALL members of a particular group that share a particular diversity characteristic

7

Social Biases

Being socially biased is where one unfairly favors or prefers one person, culture, group, or race to another.

8

Perceptions

what we observe and experience becomes our “reality” until we are convinced or proven otherwise. Our assumptions, prejudices, social biases contribute to our perceptions and shape how we think and feel.

9

Perspectives

Otherwise regarded as opinions or personal views, our perspective is like prescription glasses (spectacles) in that the visions they help create can positively and negatively affect how we live, interact, react to others, and perceive the environment.

10

Collusion

Collusion occurs when people cooperate with others, knowingly or unknowingly, to reinforce the behaviors that prevent others from fully entering into the workplace culture.

11

Prejudices

the creation of an adverse or unreasonable opinion about a person or group without gathering all the facts and is usually based on deeply held beliefs

12

Discrimination

the visible act, or consideration to act, in favor of or against a person or thing based on the group, class, or category to which that person or thing belongs to rather than on individual merit or value.

13

FAIR

Feedback, Assistance, Inclusion, and Respect

14

Feedback

giving and receiving information about expectations. It also includes information on how to meet expectations.

15

Assistance

making sure workers have what they need to work to their fullest potential.

16

Inclusion

making sure everyone has the opportunity to fully participate in the workplace.

17

Respect

recognizing each person’s unique value, contributions, and potential to the organization.