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A-ICT- IB- Tom > Project Management > Flashcards

Project Management Flashcards

1
Q

the development of new software product requires the ____ of several different stakeholders

A

close cooperation

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2
Q

___, ___ and ___ all have a different agenda and different responsibilities.

A

Developers
Clients
end-users

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3
Q

the communication between these groups must __ well for the developed product to meet expectation

A

function

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4
Q

developers

A
  • the developers are responsible for designing and implementing a solution
  • these are the people who make the product.
  • eg. web design company, designs and creates websites. they are the developers of the site.
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5
Q

Clients

A
  • this is the individual or group that has contracted the developer for the design of a product.
  • is the individual or group that pays the developers for the product, although the client may not necessarily use the product themselves.
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6
Q

End-Users

A
  • these are the people who actually use the developed product.
  • those who visit the site to inform themselves about the products offered by the supermarket.
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7
Q

the designer of a product needs ___ __

A

publishable content

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8
Q

obtain information from the client

A

the client provides the relevant text and pictures to the developers.

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9
Q

use of published information

A
  • product development team may choose to research these sources to use this information in the product.
  • however, copyright issues are only one potential problem.
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10
Q

interview

A
  • interviews can be conducted either face-to-face
  • over the telephone
  • by email communication
  • this gives the product designer an opportunity to ask specific questions about things they do not understand.
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11
Q

designer of the website is also known as

A

pamphlet

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12
Q

Questionnaires

A

-these are systematic investigations
-advantage: they can be passed out to many different many individuals and then assessed quantitatively.
-

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13
Q

Monitoring of website use

A
  • members of the team may choose to directly monitor the behaviour of website users.
  • eg. what links do the end-users click?
  • do the end-users have problems navigating the site and finding the information that they need?
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14
Q

focus groups

A

these are structured discussions around a certain topic.

one team member will observe the discussion and take notes

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15
Q

people who publish ___ ___ or ___ must hold the rights to do so.

A

images
text
sound

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16
Q

these licenses do not require that you seek permission to publish the material

A
  • creative commons

- GNU free documentation license (GFDL)

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17
Q

__ plays a central role in product development

A

testing

18
Q

a product that is not tested may show ____ and or _____

A
  • technical problems

- may not meet the expectations of the client.

19
Q

Acceptance testing

A

the product is tested to see if it meets the customers’ expectations.
- does the new software get the approval of the people using the product.

20
Q

black box testing

A
  • this type of testing evaluates whether the product works as it should.
  • the behavior of the software product is tested without considering its internal workings.
  • from the point of view of the end-user, does the product work and do its job?
21
Q

compatibility testing

A

compatibility testing ensures that the product works in conjunction with other systems.

22
Q

conformance testing

A

the product should adhere to industry standards.

adherence to standards ensure that the product is portable and compatible with other systems

23
Q

functional testing

A

all of the functions of the product are tested sequentially to ensure that they operate without any problems

24
Q

performance testing

A

the product is evaluated for its ability to withstand heavy user loads.
-does the website load fast enough even when many users try to access the site at the same time?

25
Q

system testing

A

the workings of the overall system are tested
-software products rarely operate in isolation. system testing tries to identify whether the product works successfully with other parts of the system.

26
Q

white box testing.

A

in this methodology, the internal workings of the product are tested.
- In the case of websites, white box testing could include a detailed line by line analysis of the HTML code to ensure that it is free of errors

27
Q

the term technical documentation

A

is rather broad and includes all material that describe the handling, design and instructions on how to use a particular product

28
Q

___, ____ and ____ on how to use a particular product

A

handling, design and instructions

29
Q

____ and ____ have to be written as early as during the development phase of the product and not at the end

A

technical
and
end-user documentation

30
Q

technical documentation

A
  • this is written for developers who are responsible for installing and maintaining the new system.
  • outlines the different components and modules of the software product and their functionality.
31
Q

technical documentation includes

A
  • operating instructions

- servicing and installation manuals

32
Q

more detailed technical documentation may include

A
  • a detailed description of the inner workings of a particular software product.
  • this documentation becomes important during software maintenance.
33
Q

a technical documentation makes it easier for new developers to continue the product development

A

true

34
Q

end-user documentation

A
  • is written for the people who actually use the product on a daily basis.
    -specifically for end-users, administrators and support staff.
    -outlines the different functions of the software
    -
35
Q

end- user documentation frequently takes one of three forms

A
  • tutorials
  • thematic approach
  • reference list
36
Q

tutorials

A

are a step by step guide on how to achieve a particular goal.

37
Q

a thematic approach

A

organizes the information into different chapters and areas of interest.

38
Q

a reference

A

alphabetically lists the key words for which a user can search

39
Q

the user may not be away of its ___ and ___ and how to use them effectively in an everyday setting

A

new features

functionalities

40
Q

the purpose of the end-user training

A

is to make the transition to the new system as problem-free as possible.
- people may have been working with a particular program for years and that it can be difficult for them to transfer to a new system.

41
Q

a person who does not receive adequate training may be:

A

unable to use the new software to its fullest potential and this can be a financial loss for the company.

A-ICT- IB- Tom (33 decks)

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