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Flashcards in PLANNING Deck (17)
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1

The organization’s internal strengths and weaknesses and external opportunities and threats are analyzed

SWOT analysis

2

What are the organization’s internal strengths

S

3

What are the organization’s internal weaknesses?

W

4

What external opportunities might move the organization forward?

O

5

What external threats might hold the organization back?

T

6

resources are allocated to work toward the objectives:

financial

physical

human

technological.

7

Benefits of diversity in the workplace include:

Improved creativity and innovation

Recruitment and retention

Market strengths

Branding

Global integration/local differentiation

8

There are two types of diversity:

Visible

Invisible

9

Visible Diversity

Race
culture
physical
gender
age

10

Invisible Diversity

Life philosophy

education

family hierarchy

values

11

inclusion initiatives

Executive commitment

Infrastructure

Systemic changes in all facets of the work operation

Review and evaluation of initiatives

12

Job analysis (systematic study)

Knowledge
Skills
Abilities

13

Methods of collecting job analysis data

Observations

Interviews

Diaries

Questionnaires

Critical incidents

14

Job specifications (qualifications)

Education
Experience
Training
Mental abilities
Physical effort and skills
Judgment and decision making

15

Job description

Job title and location

Organizational relationships

Primary duties and responsibilities

Working conditions

Level of financial accountability

16

Job design (next step after job analysis)

outlining and organizing tasks, duties, and responsibilities into a single unit

17

Which of the following terms best defines the process of identifying internal strengths, internal weaknesses, external opportunities, and external threats (SWOT) in order to maintain competitive advantage?

Strategic planning