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Flashcards in Outsourcing video Deck (2)
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Difference Call Center Work US/India

Highly desirable in India; new chances monthly payment as high as average indian family in one year
--> empowerment for women; can lead to conflicts in traditional orientated families


Media bias

looks like outsourcing jobs are mushrooming all over india. but in total just a couple of millions.
- often outsourced but then back insourced because outcome was not as expected
- nevertheless these jobs are very important for the indian economy even though the amount of jobs is relatively low