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Flashcards in Organizational Information Theory Deck (20)
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1
Q

Organizational Communication

A

Communication within & among large, extended environments

2
Q

Theoretical Foundations of OIT

A

General Systems Theory & Theory of Sociocultural Evolution

3
Q

General Systems Theory

A

Looks at how parts of organizations are interrelated in order to understand the organization as a whole

4
Q

Theory of Sociocultural Evolution

A

Organizations constantly adapt to external pressures to survive; (Darwin’s belief that only the fittest can survive in challenging surroundings

5
Q

Equivocality

A

Is the extent to which organizational messages are uncertain, ambiguous, and/or unpredictable

6
Q

Reducing Equivocality

A

Enactment, Selection, Retention

7
Q

Enactment

A

Interpretation of the information received by the organization

8
Q

Selection

A

A coping response to dialectical tensions; refers to prioritizing oppositions

9
Q

Retention

A

Collective memory allowing people to accomplish goals

10
Q

Organizational Rules

A

Duration, Personnel, Success, and Effort Rules

11
Q

Duration Rules

A

States that decisions regarding equivocality should be made in the least amount of time

12
Q

Personnel Rules

A

States that most knowledgeable workers should resolve equivocality

13
Q

Success Rules

A

A successful plan of the past will be used to reduce current equivocality

14
Q

Effort Rules

A

Decisions regarding equivocality should be made w/ the least amount of work

15
Q

Organizational Communication Cycles

A

Act, Response, Adjustment, and Double interact loops

16
Q

Cycles

A

Series of communication behaviors that serve to reduce equivocality

17
Q

Act

A

Communication behaviors indicating a person’s ambiguity(being open to more than one interpretation) in receiving a message

18
Q

Response

A

Reaction to equivocality

19
Q

Adjustment

A

Organizational responses to equivocality

20
Q

Double Interact Loops

A

Cycles of an organization (e.g; interviews, meetings) to reduce equivocality