Non therapeutic In Communication Techniques Flashcards
May discourage the patient from a further expression of feelings if the patient believes the feelings will only be downplayed or ridiculed
Giving reassurance
Refusing to consider the patient’s ideas or behaviors
Rejecting
Implies that the nurse has the right to pass judgment on the goodness or badness of the patient’s behavior
Approving or disapproving
Implies that the nurse has the right to pass judgment on whether the patient’s ideas or opinions are right or wrong
Agreeing or disagreeing
Implies that the nurse knows what is best for the patient and that the patient is incapable of any self-direction
Giving advice
pushing for answers to issues that the patient does not wish to discuss causes the patient to feel used and valued only for what is shared with the nurse
Probing
To defend what the patient has criticized implies that the patient has no right to express ideas, opinions, or feelings
Defending
Asking why implies that the patient must defend his or her behavior or feelings
Requesting an explanation
Encourages the patient to project blame for his or her thoughts or behaviors on others
Indicating the existence of an external source of power
Causes patient to feel insignificant or unimportant
Belittling feelings expressed
These are meaningless in a nurse patient relationship
Making stereotyped comments, cliches and trite expressions
Blocks discussion with the patient and avoids helping the patient identify and explore areas of difficulty
Using denial
Results in the therapist telling the patient the meaning of his or her experience
Interpreting
Causes the nurse to take over the direction of the discussion
Introducing an unrelated topic
